Shared Service History

The service history for all assets across a service network is available to streamline communication and decision-making. Service providers are able to implement better service practices by reviewing all previous events and identifying potential comebacks.

Asset Details

Comprehensive asset details are provided, including build specifications, service history, warranty status, recalls, manuals, fault code data, and other in-context information that can be used to streamline service events, and have a digital and comprehensive record of each asset in the fleet.

Diagnostics and Telematics

Telematic integrations provide meter readings and fault codes to assist in keeping asset data and maintenance schedules current to facilitate scheduled and preventive maintenance. Captures fault codes and diagnostic data from telematics and shop diagnostics tools. Automatically creates a case that contains this critical data to speed repair times.

Inspection Center

Establish and complete a consistent inspection process and store inspection results for historical tracking and analysis. Consistent inspections result in more effective preventive maintenance for fleets and incremental parts and labor revenues for service providers.

Scheduled Maintenance

Implement OEM-recommended and/or fleet specific maintenance plans and enable both asset owners and service providers to view at a glance which assets are due or overdue for PMs. Managing and adhering to maintenance schedules reduces incidents of costly unscheduled repairs and asset downtime.