About the Marketplace
Thank you for visiting the Decisiv Marketplace, the ultimate exchange for Service Relationship Management (SRM) solutions within the commercial vehicle industry. The Marketplace is a hub for technology, services, and solutions providers within the Decisiv SRM Ecosystem, the industry’s largest asset service ecosystem, supporting more than 7 million commercial vehicles and managing more than 12,000 service events each day.
Explore the Marketplace today to view products, services and solutions offered by our industry-leading partners, all dedicated to driving asset performance, streamlining service, and improving operations for asset owners, fleet managers, and service providers. Find a vendor, product or service via the Marketplace Menu to the right, or use the search bar to find specific solutions or types.
The Decisiv Solutions Center includes a rich description of integrated services and products being provided by Decisiv and its Marketplace partners – broad ranging solutions designed to enable collaborative service management, improved asset performance, and enhanced asset utilization.
Excede is a complete solution that delivers advanced features to every department in your dealership–from Accounting, to Parts, Service, Vehicle Sales, Lease-Rental, and more.
Estimated Work Times provides real-world labor times for the most commonly performed operations, delivered using standardized RESTful web services.
Hino Insight will streamline the service process with appointment co-ordination and service progress updates. With Insight, you can monitor idle times, heavy braking, speed, location, distance traveled, and much more.
Isuzu Connect is Isuzu’s commitment to the future of Service Relationship Management (SRM) designed to support your service operations by improving communication, efficiency and profitability.
Karmak Fusion is designed specifically for the heavy-duty industry to handle the varied demands of operating a full-service business.
The Marketplace Hub includes information gathered for the benefit of fleets, dealers, and other industry partners who seek a centralized location for information on critical industry trends, new technology developments, and innovation in asset service management.
Industry Trends & Drivers
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The universal language of vehicle maintenance reporting standards isn’t just shop talk. A fleet’s entire support network can benefit from what the codes reveal.
Vision Truck Group is reporting that paperless capabilities of Decisiv SRM are a game changer for addressing the impact of COVID-19 on its shop operations.
Decisiv Service Data Index
Explore our Decisiv Service Data Index, which leverages data on parts and labor costs across different regions to provide a more holistic view of factors which drive expenses. The Service Data Index is intended to help asset owners, fleet managers, and service providers understand and compare parts and labor rates across the United States and Canada, and on a regional basis. OEMs can use information from the Service Data Index to gain insights into trends in parts and labor costs throughout their networks and to better understand their customers’ experience from region to region. The charts below reflect the most current available data.