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SRM Telematics API

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Company Name:

Decisiv, Inc.

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Solution Description:

The Telematics API from Decisiv enables you to provide actionable telematics data at the point of service, providing OEMs, component suppliers, and telematics system partners with enhanced asset management capabilities through the analysis of vehicle performance, diagnostic information, and more.

The Telematics API can be used in asset service management where applications can receive telematics data, evaluate that information, and then communicate with the Decisiv platform to initiate the appropriate actions. This enables the ability to interpret the severity of fault information and create the service event cases as necessary.

Features & Benefits:

The Telematics API populates data into the Decisiv Service Relationship Management (SRM) Ecosystem from our telematics system partners, who receive the data directly from hardware devices installed on assets. Upon accessing the data in the Decisiv SRM Ecosystem, asset managers and owners gain heightened visibility into asset performance and are enabled to make better-informed decisions regarding overall service management.

The following data is available to Ecosystem partners via the Telematics API from Decisiv:

  • Fault code data, including high engine coolant temperature and low transmission fluids
  • Diagnostic readings from sensors, such as filter and battery conditions, along with associated meter data, such as location data
  • Meter data, such as total fuel consumed, mileage, engine hours, and location data

About the Company:

Decisiv provides a cloud-based Service Relationship Management (SRM) platform that revolutionizes how the service supply chain for commercial assets communicates and collaborates. As the industry leader in SRM technology, Decisiv is driving unrivaled improvement in asset performance and utilization for manufacturers, service providers and asset owners in the commercial vehicle, heavy equipment, and industrial markets. The SRM platform’s ability to harness, share and analyze connected asset data, and to intelligently enable service management, is the key to driving asset uptime and availability. Decisiv is the partner of choice for major commercial vehicle manufacturers, including Volvo, Mack, Hino, Isuzu, Peterbilt and Kenworth, as well as their dealers and call centers, service networks and asset owners.

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