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SRM Telematics API


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Company Name:

Decisiv, Inc.


Solution Overview:

The Telematics API from Decisiv enables you to provide actionable telematics data at the point of service, providing OEMs, component suppliers, and telematics system partners with enhanced asset management capabilities through the analysis of vehicle performance, diagnostic information, and more.

The Telematics API can be used in asset service management where applications can receive telematics data, evaluate that information, and then communicate with the Decisiv platform to initiate the appropriate actions. This enables the ability to interpret the severity of fault information and create the service event cases as necessary.

Solution Description:

The Telematics API populates data into the Decisiv Service Relationship Management (SRM) Ecosystem from our telematics system partners, who receive the data directly from hardware devices installed on assets. Upon accessing the data in the Decisiv SRM Ecosystem, asset managers and owners gain heightened visibility into asset performance and are enabled to make better-informed decisions regarding overall service management.

The following data is available to Ecosystem partners via the Telematics API from Decisiv:

  • Fault code data, including high engine coolant temperature and low transmission fluids
  • Diagnostic readings from sensors, such as filter and battery conditions, along with associated meter data, such as location data
  • Meter data, such as total fuel consumed, mileage, engine hours, and location data

About the Company:

Virginia-based Decisiv is the provider of the largest asset service management ecosystem for the commercial vehicle industry. The Decisiv Service Relationship Management (SRM) platform is the foundation for the nearly 5,000 service locations across North America that manage more than 3.5 million service and repair events for commercial vehicles annually. Through Decisiv’s SRM platform, dealers, service providers, manufacturers, and fleet and asset managers can communicate and collaborate during every service event. The SRM solution streamlines the entire asset service management process bringing all the necessary diagnostic, telematics and asset information together for all participants, and delivers it at the point of service. This level of connectivity and collaboration drives an unrivaled level of service performance and asset optimization that gets trucks back on the road faster so fleets see higher revenue per asset and lower costs. Service providers using SRM establish efficient communication, better controls, and increased productivity in service operations that enables them to become trusted partners to fleets. For manufacturers, SRM enhances the value of service networks and provides data and analytics to help develop more reliable and efficient commercial assets. For more information, visit www.decisiv.com.

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