TICO EDGE is a Service Relationship Management (SRM) platform that allows TICO’s dealer network, end-user customers, fleets, and the TICO Uptime Center to collaborate and have real time visibility to individual repair events throughout the TICO network. Through the added integration of TICO EDGE Connect telematics, end users have real-time metered and fault data in conjunction with the TICO Uptime Center.
With TICO EDGE, TICO customers benefit from the added value of improved uptime and a superior service experience. TICO’s North American dealer network and the TICO Uptime Center utilize the platform in conjunction with end-user customers to raise the bar on uptime.
- Collaborate and have real-time visibility to individual repair events
- Access to real-time metered and fault data
- Streamlined communication
- Enhanced visibility
- Shortened repair times
- Increased uptime
- Superior service experience
TICO EDGE is the only single-system service platform, complete with telematics integration, from a terminal tractor OEM today. Find out more about the terminal tractor industry’s first real-time service management platform. Fill out the form below for more information.
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