OVER 23 MILLION SERVICE EVENTS
About the Marketplace
The Decisiv Solutions Center includes a rich description of integrated services and products being provided by Decisiv and its Marketplace partners – broad ranging solutions designed to enable collaborative service management, improved asset performance, and enhanced asset utilization.
SRM Intelligent Maintenance streamlines PM and repair processes, both internally and with outside service providers. With it, you can manage all maintenance from a single point of control. The result, you’ll be able to automate asset service and generate additional revenue by eliminating unscheduled downtime.
Concurrently manage all your external and internal commercial asset service and repairs in a single solution with SRM Total Service Management. This fully-connected, end-to-end service management solution extends the integrated, OEM-provided service management platform you are currently using. Now you can easily take advantage of the SRM platform’s full service management capabilities to streamline service and improve asset uptime.
SRM Discovery Service Priorities Monitor is a single management dashboard that delivers real-time insights and greater control over all internal and external service operations. With the Service Priorities Monitor you have access to immediately actionable asset service status and performance data on the Decisiv SRM platform.
Decisiv and Cummins are partnering to ensure your technicians have a seamless and consistent workflow between Decisiv SRM and Cummins Guidanz, the Cummins mobile technology suite. With the Cummins Guidanz SRM Connector, your technicians benefit from having access to genuine Cummins expertise communicated in a single location, delivered right at the point of service.
Decisiv SRM Case Estimator for Uptime Pro completes a best-in-class solution for Daimler Truck North America (DTNA) service providers. SRM Case Estimator provides new levels of communication and collaboration for efficiently managing service events. By integrating with capabilities already provided by DTNA Uptime Pro and your DMS, Decisiv SRM Case Estimator enables comprehensive estimates, delivers the estimates to your customers, and manages your customer approvals.
The Marketplace Hub includes information gathered for the benefit of fleets, dealers, and other industry partners who seek a centralized location for information on critical industry trends, new technology developments, and innovation in asset service management.
Industry Trends & DriversInformation on the newest and future trends and technology via white papers and research from industry leaders.
Decisiv has announced a series of new fleet-focused asset service management solutions integrated into the Decisiv SRM platform they already have in operation.
Industry PerspectivesRelevant articles, podcasts, and webinars provide perspective on current industry happenings.
TMC benchmarking reports, in conjunction with Decisiv and FleetNet America, provided a vivid overview of the challenges fleet maintenance departments went through in 2021.
Marketplace NewsNews and information on the latest product and service releases and announcements from Decisiv and our SRM Ecosystem partners.
Decisiv Inc., an industry provider of Service Relationship Management (SRM) solutions, announced that Daimler Truck North America (DTNA) is now rolling out SRM Case Estimator for Uptime Pro, an integrated solution between the Decisiv SRM and Uptime Pro dealer service management platforms. The two companies announced a partnership in July of 2021 aimed at streamlining Freightliner and Western Star dealer service operations and intended to improve vehicle uptime.
Decisiv PerspectivesRelevant articles, podcasts and webinars provide perspective on current industry happenings.
Decisiv Service Data Index
Explore our Decisiv Service Data Index, which leverages data on parts and labor costs across different regions to provide a more holistic view of factors which drive expenses. The Service Data Index is intended to help asset owners, fleet managers, and service providers understand and compare parts and labor rates across the United States and Canada, and on a regional basis. OEMs can use information from the Service Data Index to gain insights into trends in parts and labor costs throughout their networks and to better understand their customers’ experience from region to region. The charts below reflect the most current available data.