OVER 23 MILLION SERVICE EVENTS
About the Marketplace
Solutions Center
The Decisiv Solutions Center includes a rich description of integrated services and products being provided by Decisiv and its Marketplace partners – broad ranging solutions designed to enable collaborative service management, improved asset performance, and enhanced asset utilization.

Introducing SRM Inspections
Decisiv SRM Inspections helps you create, track, and perform digital inspections, allowing you to reduce liability for missed compliance, streamline work for asset managers and technicians, and reduce downtime.

Introducing Service Priorities Monitor
SRM Discovery Service Priorities Monitor is a single management dashboard that delivers real-time insights and greater control over all internal and external service operations. With the Service Priorities Monitor you have access to immediately actionable asset service status and performance data on the Decisiv SRM platform.

Introducing the SRM Connector for Cummins Guidanz
Decisiv and Cummins are partnering to ensure your technicians have a seamless and consistent workflow between Decisiv SRM and Cummins Guidanz, the Cummins mobile technology suite. With the Cummins Guidanz SRM Connector, your technicians benefit from having access to genuine Cummins expertise communicated in a single location, delivered right at the point of service.

Introducing SRM Case Estimator for Uptime Pro
Decisiv SRM Case Estimator for Uptime Pro completes a best-in-class solution for Daimler Truck North America (DTNA) service providers. SRM Case Estimator provides new levels of communication and collaboration for efficiently managing service events. By integrating with capabilities already provided by DTNA Uptime Pro and your DMS, Decisiv SRM Case Estimator enables comprehensive estimates, delivers the estimates to your customers, and manages your customer approvals.

Introducing SRM Intelligent Maintenance
SRM Intelligent Maintenance streamlines PM and repair processes, both internally and with outside service providers. With it, you can manage all maintenance from a single point of control. The result, you’ll be able to automate asset service and generate additional revenue by eliminating unscheduled downtime.
Marketplace Hub
The Marketplace Hub includes information gathered for the benefit of fleets, dealers, and other industry partners who seek a centralized location for information on critical industry trends, new technology developments, and innovation in asset service management.
Industry Trends & Drivers
Information on the newest and future trends and technology via white papers and research from industry leaders.
4 ways to control truck fleet maintenance budgets
Budgeting for a fleet maintenance operation has never been more challenging, as supply and labor shortages combine with inflation to push up component and service prices.
Industry Perspectives
Relevant articles, podcasts, and webinars provide perspective on current industry happenings.
TMC benchmarking: Maintenance, repair costs up in Q4 2021; miles between breakdowns also up
TMC benchmarking reports, in conjunction with Decisiv and FleetNet America, provided a vivid overview of the challenges fleet maintenance departments went through in 2021.
Marketplace News
News and information on the latest product and service releases and announcements from Decisiv and our SRM Ecosystem partners.
Fleet pilots new service provider network
A new digital tool, Michelin’s Maestro Marketplace allows fleets to identify service providers, view availability, and book appointments. It also gives smaller fleets access to a larger network of service providers.
Decisiv Perspectives
Relevant articles, podcasts and webinars provide perspective on current industry happenings.
Six Guiding Principles for Scaling a Business from Veteran Entrepreneur Dick Hyatt
Decisiv SRM Ecosystem
Service Management: Communication and Cost Reduction
Decisiv Service Data Index
Explore our Decisiv Service Data Index, which leverages data on parts and labor costs across different regions to provide a more holistic view of factors which drive expenses. The Service Data Index is intended to help asset owners, fleet managers, and service providers understand and compare parts and labor rates across the United States and Canada, and on a regional basis. OEMs can use information from the Service Data Index to gain insights into trends in parts and labor costs throughout their networks and to better understand their customers’ experience from region to region. The charts below reflect the most current available data.