About the Marketplace
Thank you for visiting the Decisiv Marketplace, the ultimate exchange for Service Relationship Management (SRM) solutions within the commercial vehicle industry. The Marketplace is a hub for technology, services, and solutions providers within the Decisiv SRM Ecosystem, the industry’s largest asset service ecosystem, supporting more than 7 million commercial vehicles and managing more than 12,000 service events each day.
Explore the Marketplace today to view products, services and solutions offered by our industry-leading partners, all dedicated to driving asset performance, streamlining service, and improving operations for asset owners, fleet managers, and service providers. Find a vendor, product or service via the Marketplace Menu to the right, or use the search bar to find specific solutions or types.
Click here for more information about the Decisiv Marketplace, or here for a short overview film.
Solutions Center
The Decisiv Solutions Center includes a rich description of integrated services and products being provided by Decisiv and its Marketplace partners – broad ranging solutions designed to enable collaborative service management, improved asset performance, and enhanced asset utilization.
SRM Connect for Service Providers
SRM Connect enables access to the actionable, real-time data you need within the Decisiv SRM Ecosystem through APIs connecting applications and intelligence at the point of service.
SRM Connect for Partners
SRM Connect enables access to the actionable, real-time data you need within the Decisiv SRM Ecosystem through APIs connecting applications and intelligence at the point of service.
SRM Connect for Fleets & Asset Managers
SRM Connect enables access to the actionable, real-time data you need within the Decisiv SRM Ecosystem through APIs connecting applications and intelligence at the point of service.
SRM Sentinel
SRM Sentinel is a comprehensive solution for identifying active preventive maintenance, recall, campaign, and fault code alerts for assets across brands, in one easy-to-use interface. Users are able to quickly translate these alerts to appointments in just a few clicks, providing a differentiated customer experience.
Case: Service Workflow Management
The Decisiv SRM platform contains all the necessary functionality to streamline the service process from check-in to check-out, reducing asset downtime.
Marketplace Hub
The Marketplace Hub includes information gathered for the benefit of fleets, dealers, and other industry partners who seek a centralized location for information on critical industry trends, new technology developments, and innovation in asset service management.
Industry Trends & Drivers
Information on the newest and future trends and technology via white papers and research from industry leaders.
Electric Truck Service: What Your Technicians Need To Know
It is absolutely crucial to ensure that your technicians have all the information they need to safely and properly work on an electric truck.
Industry Perspectives
Relevant articles, podcasts, and webinars provide perspective on current industry happenings.
Decisiv SRM Product Vision & Strategies
There are four primary areas of focus that make up Decisiv’s product strategy: asset performance, service experience, Ecosystem solutions, and asset data.
Marketplace News
News and information on the latest product and service releases and announcements from Decisiv and our SRM Ecosystem partners.
Toyota, Hino, and Isuzu team-up on advanced CVs
Isuzu, Hino and Toyota have agreed on a new partnership to integrate Toyota’s CASE technologies with commercial vehicles from Isuzu and Hino.
Decisiv Perspectives
Relevant articles, podcasts and webinars provide perspective on current industry happenings.
Decisiv SRM Ecosystem
Introducing a brand new episode of the SRM Exchange podcast. Join Decisiv product strategy experts Pete Russo, Senior VP of Product, Strategy and Innovation; Sara Howes, Senior Director of Products and User Experience; and Ronnie Shaw, Senior Director of Products, as they discuss the capabilities that Decisiv SRM offers for an unmatched user experience.
Service Management: Communication and Cost Reduction
This new Fleeting Thoughts podcast series is hosted by industry veterans Robert Nordstrom and Tom Nutting. We invite you to listen in as they discuss emerging trends, provide industry perspectives, and share what Decisiv SRM can do for fleets and asset managers.
The Evolution of the Decisiv SRM Ecosystem & Marketplace
Decisiv Service Data Index
Explore our Decisiv Service Data Index, which leverages data on parts and labor costs across different regions to provide a more holistic view of factors which drive expenses. The Service Data Index is intended to help asset owners, fleet managers, and service providers understand and compare parts and labor rates across the United States and Canada, and on a regional basis. OEMs can use information from the Service Data Index to gain insights into trends in parts and labor costs throughout their networks and to better understand their customers’ experience from region to region. The charts below reflect the most current available data.