Solutions
SRM Sentinel for Leasing
SRM Sentinel provides a real-time, complete solution across multiple fleet accounts. You can view and take action on active PM, recall, campaign, fault code, and custom alerts for leased assets – all with one easy-to-use, customizable interface.
Be a trusted partner
Improve your value to your fleet customers by preemptively taking care of service alerts. Easily manage both scheduled maintenance and breakdown events or repairs for your customers with just a few clicks.
SRM Sentinel is connected to SRM Case, so you can respond quickly to alerts. Send a service request either inside or outside your organization, manage appointments, and create cases directly in the Decisiv SRM platform.
Focus on the alerts that matter
Real-time dashboard shows all known and serviceable alerts from any asset brand, and brings attention to the right data at the right time. With SRM Sentinel, you’re always up to date and able to act.
- Plan for service by viewing maintenance for the upcoming weeks
- View the latest recorded location for an asset
- Receive notifications on any appointment and updates
- View reports on Customers, Alert Types, and Appointment Status
- Communicate and coordinate directly with fleets
- Have ready access to asset details and warranties
Optimize your asset service management with SRM Sentinel for Leasing. Fill out the form below for more information or to schedule a demo.
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Decisiv Inc.
Reston, VA
Virginia-based Decisiv is the provider of the largest asset service management ecosystem for the commercial vehicle industry in North America, delivering intelligent asset service management for improved utilization, performance, security, and compliance. The Decisiv Service Relationship Management (SRM) platform is the foundation for over 5,000 service locations and over 74,000 fleets across North America that manage more than 4 million service and repair events for commercial vehicles annually. The Decisiv SRM Ecosystem acts as the system of orchestration that uniquely connects dealers, service providers, OEMs, component manufacturers, and fleets by delivering critical in-context, actionable data at the point of service. This unrivaled level of data connectivity and collaboration drives more intelligent, effective service and enables asset owners and managers to proactively plan and manage maintenance across the entire lifecycle of every asset.