Solutions
SRM Total Service Management
Take control of internal and external service…and manage all your service events on a single platform. If you are performing repairs and maintenance in your own shops, you can take advantage of the extensive service management capabilities of the Decisiv SRM Platform – and North America’s largest commercial vehicle service management SRM ecosystem.
SRM Total Service Management is a fully-connected, end-to-end service management solution that extends your OEM-provided service management platform, to help you streamline service and improve asset uptime.
You’ll get the proven tools you need for:
- Better control from beginning to end
- More detailed estimates
- Streamlined, automatically-documented communications
- Consistent operations – at your own shop and with external service providers
- Easier, real-time tracking
- Access to asset service information via OEM-provided SRM platforms
- More!
Managing both your internal and external service events is fast and easy. If you’re using any of the Decisiv-powered OEM service management systems: Volvo /Mack ASIST, PACCAR Solutions Service Management (PSSM), Isuzu Connect, Hino Case Management, TICO EDGE, or Wheeltime LINQ – then you’re already on track to immediately take advantage of SRM Total Service Management. Fill out the form below for more information or to schedule a demo.
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Decisiv Inc.
Reston, VA
Virginia-based Decisiv is the provider of the largest asset service management ecosystem for the commercial vehicle industry in North America, delivering intelligent asset service management for improved utilization, performance, security, and compliance. The Decisiv Service Relationship Management (SRM) platform is the foundation for over 5,000 service locations and over 74,000 fleets across North America that manage more than 4 million service and repair events for commercial vehicles annually. The Decisiv SRM Ecosystem acts as the system of orchestration that uniquely connects dealers, service providers, OEMs, component manufacturers, and fleets by delivering critical in-context, actionable data at the point of service. This unrivaled level of data connectivity and collaboration drives more intelligent, effective service and enables asset owners and managers to proactively plan and manage maintenance across the entire lifecycle of every asset.
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