About the Marketplace
Thank you for visiting the Decisiv Marketplace, the ultimate exchange for Service Relationship Management (SRM) solutions within the commercial vehicle industry. The Marketplace is a hub for technology, services, and solutions providers within the Decisiv SRM Ecosystem, the industry’s largest asset service ecosystem, supporting more than 7 million commercial vehicles and managing more than 12,000 service events each day. Explore the Marketplace today to view products, services and solutions offered by our industry-leading partners, all dedicated to driving asset performance, streamlining service, and improving operations for asset owners, fleet managers, and service providers. Find a vendor, product or service via the Marketplace Menu to the right, or use the search bar to find specific solutions or types. Click here for more information about the Decisiv Marketplace, or here for a short overview film.
The Decisiv SRM Ecosystem delivers value to all fleet and asset managers, manufacturers, service providers, component suppliers, and partners across the entire asset service lifecycle.

Service Events Managed to Date

Fleet Revenue Enabled by the SRM Platform in 2024
(How is this calculated?)

Fleet revenue based on:

  • Average revenue of $1,500/truck/day
  • SRM Platform’s proven 3-day to 3.36-day reduction in days out of service for multi-day repair events
  • The number of service events in 2024 performed year to date by service providers fully utilizing the Decisiv SRM Platform

Solutions Center

The Decisiv Solutions Center includes a rich description of integrated services and products being provided by Decisiv and its Marketplace partners – broad ranging solutions designed to enable collaborative service management, improved asset performance, and enhanced asset utilization.

SRM Sentinel for Leasing

SRM Sentinel for Leasing

SRM Sentinel was developed to help leasing companies proactively provide a consistent process for your asset service management. This solution enables you to create and manage service appointments as well as create cases for service alerts generated for an asset. Sentinel provides a real-time, complete solution across multiple fleet accounts to view and take action on active preventive maintenance, recall, or fault code alerts for leased assets in one place.

SRM Sentinel for Leasing

SRM Sentinel was developed to help leasing companies proactively provide a consistent process for your asset service management. This solution enables you to create and manage service appointments as well as create cases for service alerts generated for an asset. Sentinel provides a real-time, complete solution across multiple fleet accounts to view and take action on active preventive maintenance, recall, or fault code alerts for leased assets in one place.

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SRM Sentinel for Leasing

SRM Sentinel

SRM Sentinel is a comprehensive solution for identifying active preventive maintenance, recall, campaign, and fault code alerts for assets across brands, in one easy-to-use interface. Users are able to quickly translate these alerts to appointments in just a few clicks, providing a differentiated customer experience.

SRM Sentinel

SRM Sentinel is a comprehensive solution for identifying active preventive maintenance, recall, campaign, and fault code alerts for assets across brands, in one easy-to-use interface. Users are able to quickly translate these alerts to appointments in just a few clicks, providing a differentiated customer experience.

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SRM Vision

SRM Vision

With the Vision management dashboard, you get complete visibility into each and every service event, at every location. Vision dramatically improves your management of daily operations across a large and distributed network.

SRM Insite

SRM Insite

Insite is a tool that provides you with pre-defined service management reports that put your KPIs for fleets, brokers, dealers, and OEMs all in one list, making critical business information only a few clicks away.

SRM Connect for Service Providers

SRM Connect for Service Providers

SRM Connect enables access to the actionable, real-time data you need within the Decisiv SRM Ecosystem through APIs connecting applications and intelligence at the point of service.

SRM Connect for Service Providers

SRM Connect enables access to the actionable, real-time data you need within the Decisiv SRM Ecosystem through APIs connecting applications and intelligence at the point of service.

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Marketplace Hub

The Marketplace Hub includes information gathered for the benefit of fleets, dealers, and other industry partners who seek a centralized location for information on critical industry trends, new technology developments, and innovation in asset service management.

Industry Trends & Drivers

Information on the newest and future trends and technology via white papers and research from industry leaders.

Industry Perspectives

Relevant articles, podcasts, and webinars provide perspective on current industry happenings.

Marketplace News

News and information on the latest product/service releases & announcements from Decisiv and SRM Ecosystem partners.

Decisiv Perspectives

Relevant articles, podcasts and webinars provide perspective on current industry happenings.

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Six Guiding Principles for Scaling a Business from Veteran Entrepreneur Dick Hyatt

HalfSerious released a podcast with Decisiv CEO and President, Dick Hyatt, discussing how to build a successful business. In the episode, Dick shares his six guiding principles for scaling a business, which includes focusing on your customers’ needs, utilizing anchor tenants, identifying tangible ROIs for your clients, and incorporating the three-thirds principle.

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What's The Trucking Problem, Episode 1

Welcome to the first installment of What’s the Trucking Problem, a new podcast featuring Decisiv CEO, Dick Hyatt, and Jason Morgan, editor of Fleet Equipment Magazine. The pair discusses how the Decisiv SRM platform enables fleet and asset managers to understand and leverage maintenance and repair data in order to streamline operations and maximize uptime.

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What's the Trucking Problem, Episode 2

Welcome to the second installment of What’s the Trucking Problem, a new podcast featuring Decisiv CEO, Dick Hyatt, and Jason Morgan, editor of Fleet Equipment Magazine. The pair discusses how the Decisiv SRM platform enables fleet and asset managers to understand and leverage maintenance and repair data in order to streamline operations and maximize uptime.

Decisiv Commercial Vehicle Service Analysis Report

A comprehensive review of service costs and activity by VMRS Code
Get valuable insights into trends driving service expenses. The Decisiv quarterly reports provide VMRS-System-Code-specific data on parts and labor costs and service activity. The report helps asset owners, fleet managers, OEMs and service providers understand and compare parts and labor rates and service activity across the United States and Canada. The service event data can be used to anticipate service costs and activity for each of the 25 VMRS System Codes. The codes account for 96% of total parts and labor costs and 97% of total service activity from the 300,000+ service and maintenance events managed each month on the Decisiv SRM platform.
Each quarter, labor and cost information is available in advance of this report in the ATA Technology & Maintenance Council (TMC) Benchmark Report on Vehicle Maintenance Reporting Standard (VMRS) as an exclusive benefit for TMC members.