About the Marketplace
Thank you for visiting the Decisiv Marketplace, the ultimate exchange for Service Relationship Management (SRM) solutions within the commercial vehicle industry. The Marketplace is a hub for technology, services, and solutions providers within the Decisiv SRM Ecosystem, the industry’s largest asset service ecosystem, supporting more than 7 million commercial vehicles and managing more than 12,000 service events each day. Explore the Marketplace today to view products, services and solutions offered by our industry-leading partners, all dedicated to driving asset performance, streamlining service, and improving operations for asset owners, fleet managers, and service providers. Find a vendor, product or service via the Marketplace Menu to the right, or use the search bar to find specific solutions or types. Click here for more information about the Decisiv Marketplace, or here for a short overview film.
The Decisiv SRM Ecosystem delivers value to all fleet and asset managers, manufacturers, service providers, component suppliers, and partners across the entire asset service lifecycle.

Service Events Managed to Date

Fleet Revenue Enabled by the SRM Platform in 2024
(How is this calculated?)

Fleet revenue based on:

  • Average revenue of $1,500/truck/day
  • SRM Platform’s proven 3-day to 3.36-day reduction in days out of service for multi-day repair events
  • The number of service events in 2024 performed year to date by service providers fully utilizing the Decisiv SRM Platform

Solutions Center

The Decisiv Solutions Center includes a rich description of integrated services and products being provided by Decisiv and its Marketplace partners – broad ranging solutions designed to enable collaborative service management, improved asset performance, and enhanced asset utilization.

Introducing SRM Discovery Status Tracker

Introducing SRM Discovery Status Tracker

SRM Discovery Status Tracker is a new management reporting system that delivers actionable information directly to you, for managing and controlling your service event process. The Status Tracker dashboards and reports provide visibility into how long it takes to service an asset as well as where time is being spent during that process.

Introducing SRM Discovery Status Tracker

SRM Discovery Status Tracker is a new management reporting system that delivers actionable information directly to you, for managing and controlling your service event process. The Status Tracker dashboards and reports provide visibility into how long it takes to service an asset as well as where time is being spent during that process.

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Introducing the SRM Connector for Cummins Guidanz

Introducing the SRM Connector for Cummins Guidanz

Decisiv and Cummins are partnering to ensure your technicians have a seamless and consistent workflow between Decisiv SRM and Cummins Guidanz, the Cummins mobile technology suite. With the Cummins Guidanz SRM Connector, your technicians benefit from having access to genuine Cummins expertise communicated in a single location, delivered right at the point of service.

Introducing the SRM Connector for Cummins Guidanz

Decisiv and Cummins are partnering to ensure your technicians have a seamless and consistent workflow between Decisiv SRM and Cummins Guidanz, the Cummins mobile technology suite. With the Cummins Guidanz SRM Connector, your technicians benefit from having access to genuine Cummins expertise communicated in a single location, delivered right at the point of service.

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Introducing SRM Case Estimator for Uptime Pro

Introducing SRM Case Estimator for Uptime Pro

Decisiv SRM Case Estimator for Uptime Pro completes a best-in-class solution for Daimler Truck North America (DTNA) service providers. SRM Case Estimator provides new levels of communication and collaboration for efficiently managing service events. By integrating with capabilities already provided by DTNA Uptime Pro and your DMS, Decisiv SRM Case Estimator enables comprehensive estimates, delivers the estimates to your customers, and manages your customer approvals.

Introducing SRM Case Estimator for Uptime Pro

Decisiv SRM Case Estimator for Uptime Pro completes a best-in-class solution for Daimler Truck North America (DTNA) service providers. SRM Case Estimator provides new levels of communication and collaboration for efficiently managing service events. By integrating with capabilities already provided by DTNA Uptime Pro and your DMS, Decisiv SRM Case Estimator enables comprehensive estimates, delivers the estimates to your customers, and manages your customer approvals.

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Introducing SRM Intelligent Maintenance

Introducing SRM Intelligent Maintenance

SRM Intelligent Maintenance streamlines PM and repair processes, both internally and with outside service providers. With it, you can manage all maintenance from a single point of control. The result, you’ll be able to automate asset service and generate additional revenue by eliminating unscheduled downtime.

Introducing SRM Intelligent Maintenance

SRM Intelligent Maintenance streamlines PM and repair processes, both internally and with outside service providers. With it, you can manage all maintenance from a single point of control. The result, you’ll be able to automate asset service and generate additional revenue by eliminating unscheduled downtime.

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Introducing SRM Total Service Management

Introducing SRM Total Service Management

Concurrently manage all your external and internal commercial asset service and repairs in a single solution with SRM Total Service Management. This fully-connected, end-to-end service management solution extends the integrated, OEM-provided service management platform you are currently using. Now you can easily take advantage of the SRM platform’s full service management capabilities to streamline service and improve asset uptime.

Introducing SRM Total Service Management

Concurrently manage all your external and internal commercial asset service and repairs in a single solution with SRM Total Service Management. This fully-connected, end-to-end service management solution extends the integrated, OEM-provided service management platform you are currently using. Now you can easily take advantage of the SRM platform’s full service management capabilities to streamline service and improve asset uptime.

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Marketplace Hub

The Marketplace Hub includes information gathered for the benefit of fleets, dealers, and other industry partners who seek a centralized location for information on critical industry trends, new technology developments, and innovation in asset service management.

Industry Trends & Drivers

Information on the newest and future trends and technology via white papers and research from industry leaders.

Industry Perspectives

Relevant articles, podcasts, and webinars provide perspective on current industry happenings.

Marketplace News

News and information on the latest product/service releases & announcements from Decisiv and SRM Ecosystem partners.

Decisiv Perspectives

Relevant articles, podcasts and webinars provide perspective on current industry happenings.

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Six Guiding Principles for Scaling a Business from Veteran Entrepreneur Dick Hyatt

HalfSerious released a podcast with Decisiv CEO and President, Dick Hyatt, discussing how to build a successful business. In the episode, Dick shares his six guiding principles for scaling a business, which includes focusing on your customers’ needs, utilizing anchor tenants, identifying tangible ROIs for your clients, and incorporating the three-thirds principle.

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What's The Trucking Problem, Episode 1

Welcome to the first installment of What’s the Trucking Problem, a new podcast featuring Decisiv CEO, Dick Hyatt, and Jason Morgan, editor of Fleet Equipment Magazine. The pair discusses how the Decisiv SRM platform enables fleet and asset managers to understand and leverage maintenance and repair data in order to streamline operations and maximize uptime.

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What's the Trucking Problem, Episode 2

Welcome to the second installment of What’s the Trucking Problem, a new podcast featuring Decisiv CEO, Dick Hyatt, and Jason Morgan, editor of Fleet Equipment Magazine. The pair discusses how the Decisiv SRM platform enables fleet and asset managers to understand and leverage maintenance and repair data in order to streamline operations and maximize uptime.

Decisiv Commercial Vehicle Service Analysis Report

A comprehensive review of service costs and activity by VMRS Code
Get valuable insights into trends driving service expenses. The Decisiv quarterly reports provide VMRS-System-Code-specific data on parts and labor costs and service activity. The report helps asset owners, fleet managers, OEMs and service providers understand and compare parts and labor rates and service activity across the United States and Canada. The service event data can be used to anticipate service costs and activity for each of the 25 VMRS System Codes. The codes account for 96% of total parts and labor costs and 97% of total service activity from the 300,000+ service and maintenance events managed each month on the Decisiv SRM platform.
Each quarter, labor and cost information is available in advance of this report in the ATA Technology & Maintenance Council (TMC) Benchmark Report on Vehicle Maintenance Reporting Standard (VMRS) as an exclusive benefit for TMC members.