OVER 23 MILLION SERVICE EVENTS
About the Marketplace
Solutions Center
The Decisiv Solutions Center includes a rich description of integrated services and products being provided by Decisiv and its Marketplace partners – broad ranging solutions designed to enable collaborative service management, improved asset performance, and enhanced asset utilization.

SRM Insite
Insite is a tool that provides you with pre-defined service management reports that put your KPIs for fleets, brokers, dealers, and OEMs all in one list, making critical business information only a few clicks away.

SRM Connect for Service Providers
SRM Connect enables access to the actionable, real-time data you need within the Decisiv SRM Ecosystem through APIs connecting applications and intelligence at the point of service.

SRM Connect for Fleets & Asset Managers
SRM Connect enables access to the actionable, real-time data you need within the Decisiv SRM Ecosystem through APIs connecting applications and intelligence at the point of service.

SRM Connect for Partners
SRM Connect enables access to the actionable, real-time data you need within the Decisiv SRM Ecosystem through APIs connecting applications and intelligence at the point of service.

SRM Discovery VMRS Encoding
Decisiv VMRS Encoding for Fleets Solution utilizes artificial intelligence and machine learning technology to deliver accurately coded VMRS service operations, which represent a tremendous value in managing your fleet costs. You want to understand the overall performance and service costs of your vehicles. VMRS coding provides the necessary structure to analyze your data, make informed business decisions, and drive profitability. The VMRS solution can encode more than 75% of the operations captured on the Decisiv SRM platform.
Marketplace Hub
The Marketplace Hub includes information gathered for the benefit of fleets, dealers, and other industry partners who seek a centralized location for information on critical industry trends, new technology developments, and innovation in asset service management.
Industry Trends & Drivers
Information on the newest and future trends and technology via white papers and research from industry leaders.
Vehicle maintenance for safe summertime driving
Thorough vehicle inspection and maintenance will reduce the chances of unexpected downtime this summer. Here are the parts and systems to pay particular attention to before hitting the road.
Industry Perspectives
Relevant articles, podcasts, and webinars provide perspective on current industry happenings.
More Miles Means More Maintenance Costs for North American Fleets
Decisiv conducted a study which found that maintenance costs rose 3.7% in the fourth quarter and are up more than 10% from the previous year.
Marketplace News
News and information on the latest product and service releases and announcements from Decisiv and our SRM Ecosystem partners.
Volvo Trucks opens electric truck training facility
The Tinley Park, Illinois, location expands access to battery-electric truck sales and service training in the central U.S. and is larger and more modern than the previous Illinois training facility.
Decisiv Perspectives
Relevant articles, podcasts and webinars provide perspective on current industry happenings.
Six Guiding Principles for Scaling a Business from Veteran Entrepreneur Dick Hyatt
Decisiv SRM Ecosystem
Service Management: Communication and Cost Reduction
Decisiv Service Data Index
Explore our Decisiv Service Data Index, which leverages data on parts and labor costs across different regions to provide a more holistic view of factors which drive expenses. The Service Data Index is intended to help asset owners, fleet managers, and service providers understand and compare parts and labor rates across the United States and Canada, and on a regional basis. OEMs can use information from the Service Data Index to gain insights into trends in parts and labor costs throughout their networks and to better understand their customers’ experience from region to region. The charts below reflect the most current available data.