About the Marketplace
Thank you for visiting the Decisiv Marketplace, the ultimate exchange for Service Relationship Management (SRM) solutions within the commercial vehicle industry. The Marketplace is a hub for technology, services, and solutions providers within the Decisiv SRM Ecosystem, the industry’s largest asset service ecosystem, supporting more than 7 million commercial vehicles and managing more than 12,000 service events each day.
Explore the Marketplace today to view products, services and solutions offered by our industry-leading partners, all dedicated to driving asset performance, streamlining service, and improving operations for asset owners, fleet managers, and service providers. Find a vendor, product or service via the Marketplace Menu to the right, or use the search bar to find specific solutions or types.
Click here for more information about the Decisiv Marketplace, or here for a short overview film.
Solutions Center
The Decisiv Solutions Center includes a rich description of integrated services and products being provided by Decisiv and its Marketplace partners – broad ranging solutions designed to enable collaborative service management, improved asset performance, and enhanced asset utilization.
Excede Dealer Management System
Excede is a complete solution that delivers advanced features to every department in your dealership–from Accounting, to Parts, Service, Vehicle Sales, Lease-Rental, and more.
FleetCross Estimated Work Times
Estimated Work Times provides real-world labor times for the most commonly performed operations, delivered using standardized web services.
Hino Insight
Hino Insight will streamline the service process with appointment co-ordination and service progress updates. With Insight, you can monitor idle times, heavy braking, speed, location, distance traveled, and much more.
Isuzu Connect
Isuzu Connect is Isuzu’s commitment to the future of Service Relationship Management (SRM) designed to support your service operations by improving communication, efficiency and profitability.
Karmak Fusion
Karmak Fusion is designed specifically for the heavy-duty industry to handle the varied demands of operating a full-service business.
Marketplace Hub
The Marketplace Hub includes information gathered for the benefit of fleets, dealers, and other industry partners who seek a centralized location for information on critical industry trends, new technology developments, and innovation in asset service management.
Industry Trends & Drivers
Information on the newest and future trends and technology via white papers and research from industry leaders.
Closer Look: Great Dane, Aurora Parts Target Uptime
Trailer manufacturer and aftermarket distributor join forces, integrate technologies, to keep the freight moving.
Industry Perspectives
Relevant articles, podcasts, and webinars provide perspective on current industry happenings.
Early Adopters of Electric Trucks Say Planning, Partnerships Are Crucial
Truck makers are beginning to introduce battery-electric models, but successfully deploying this new breed of commercial vehicle requires fleets to manage a bevy of new considerations.
Marketplace News
News and information on the latest product and service releases and announcements from Decisiv and our SRM Ecosystem partners.
Volvo Group Entity Invests in Digital Service for Shared Truckloads
Volvo Group Venture Capital AB has invested in Flock Freight, Solana Beach, Calif.-based technology company that pools shipments to fill unused trailer space.
Decisiv Perspectives
Relevant articles, podcasts and webinars provide perspective on current industry happenings.
Decisiv SRM Ecosystem
Introducing a brand new episode of the SRM Exchange podcast. Join Decisiv product strategy experts Pete Russo, Senior VP of Product, Strategy and Innovation; Sara Howes, Senior Director of Products and User Experience; and Ronnie Shaw, Senior Director of Products, as they discuss the capabilities that Decisiv SRM offers for an unmatched user experience.
Service Management: Communication and Cost Reduction
This new Fleeting Thoughts podcast series is hosted by industry veterans Robert Nordstrom and Tom Nutting. We invite you to listen in as they discuss emerging trends, provide industry perspectives, and share what Decisiv SRM can do for fleets and asset managers.
The Evolution of the Decisiv SRM Ecosystem & Marketplace
In the first SRM Exchange podcast, Decisiv’s President and CEO Dick Hyatt discusses how the Decisiv SRM Ecosystem has become the recognized hub for asset service management, and how the Ecosystem and new Decisiv Marketplace continue to evolve.
Decisiv Service Data Index
Explore our Decisiv Service Data Index, which leverages data on parts and labor costs across different regions to provide a more holistic view of factors which drive expenses. The Service Data Index is intended to help asset owners, fleet managers, and service providers understand and compare parts and labor rates across the United States and Canada, and on a regional basis. OEMs can use information from the Service Data Index to gain insights into trends in parts and labor costs throughout their networks and to better understand their customers’ experience from region to region. The charts below reflect the most current available data.