OVER 20 MILLION SERVICE EVENTS
About the Marketplace
Thank you for visiting the Decisiv Marketplace, the ultimate exchange for Service Relationship Management (SRM) solutions within the commercial vehicle industry. The Marketplace is a hub for technology, services, and solutions providers within the Decisiv SRM Ecosystem, the industry’s largest asset service ecosystem, supporting more than 7 million commercial vehicles and managing more than 12,000 service events each day.
Explore the Marketplace today to view products, services and solutions offered by our industry-leading partners, all dedicated to driving asset performance, streamlining service, and improving operations for asset owners, fleet managers, and service providers. Find a vendor, product or service via the Marketplace Menu to the right, or use the search bar to find specific solutions or types.
Click here for more information about the Decisiv Marketplace, or here for a short overview film.
Solutions Center
The Decisiv Solutions Center includes a rich description of integrated services and products being provided by Decisiv and its Marketplace partners – broad ranging solutions designed to enable collaborative service management, improved asset performance, and enhanced asset utilization.
Excede Dealer Management System
Excede is a complete solution that delivers advanced features to every department in your dealership–from Accounting, to Parts, Service, Vehicle Sales, Lease-Rental, and more.
FleetCross Estimated Work Times
Estimated Work Times provides real-world labor times for the most commonly performed operations, delivered using standardized web services.
Hino Insight
Hino Insight will streamline the service process with appointment co-ordination and service progress updates. With Insight, you can monitor idle times, heavy braking, speed, location, distance traveled, and much more.
Isuzu Connect
Isuzu Connect is Isuzu’s commitment to the future of Service Relationship Management (SRM) designed to support your service operations by improving communication, efficiency and profitability.
Karmak Fusion
Karmak Fusion is designed specifically for the heavy-duty industry to handle the varied demands of operating a full-service business.
Marketplace Hub
The Marketplace Hub includes information gathered for the benefit of fleets, dealers, and other industry partners who seek a centralized location for information on critical industry trends, new technology developments, and innovation in asset service management.
Industry Trends & Drivers
Information on the newest and future trends and technology via white papers and research from industry leaders.
ACT: Third of Class 4-8 Vehicles to be Battery-Electric in 10 Years
With the total cost of electric-vehicle ownership for some commercial applications already beating out internal-combustion engines, ACT Research predicts that electrification of the Class 4-8 commercial vehicle market in the U.S. and Canada will top 40% by 2040 – with a third of the market migrating to battery-electric solutions in the next 10 years.
Industry Perspectives
Relevant articles, podcasts, and webinars provide perspective on current industry happenings.
FMCSA Wants Fleet Perspective on Autonomous Trucks
The FMCSA says development of autonomous-truck technologies may be outpacing fleet ability to consider how to integrate them into their operations.
Marketplace News
News and information on the latest product and service releases and announcements from Decisiv and our SRM Ecosystem partners.
Mitchell 1 adds VMRS to TruckSeries suite
Mitchell 1 has added Vehicle Maintenance Reporting Standards (VMRS) codes to its TruckSeries suite of truck repair software solutions.
Decisiv Perspectives
Relevant articles, podcasts and webinars provide perspective on current industry happenings.
Decisiv SRM in Europe
In this episode of the SRM Exchange podcast, Pete Russo joins Uwe Münch, to discuss how the SRM platform supports European telematics service providers, and how SRM could revolutionize the way European service networks manage service events.
Decisiv SRM Ecosystem
This episode of the SRM Exchange podcast features Decisiv product strategy experts Pete Russo, Ronnie Shaw, and Sara Howes, to examine how Decisiv SRM capabilities offer an unmatched user experience.
Service Management: Communication and Cost Reduction
Listen to the Fleeting Thoughts podcast series as industry veterans Robert Nordstrom and Tom Nutting discuss emerging trends, provide industry perspectives, and share what Decisiv SRM can do for fleets and asset managers.
Decisiv Service Data Index
Explore our Decisiv Service Data Index, which leverages data on parts and labor costs across different regions to provide a more holistic view of factors which drive expenses. The Service Data Index is intended to help asset owners, fleet managers, and service providers understand and compare parts and labor rates across the United States and Canada, and on a regional basis. OEMs can use information from the Service Data Index to gain insights into trends in parts and labor costs throughout their networks and to better understand their customers’ experience from region to region. The charts below reflect the most current available data.