About the Marketplace
The Decisiv SRM Ecosystem delivers value to all fleet and asset managers, manufacturers, service providers, component suppliers, and partners across the entire asset service lifecycle.
Service Events Managed to Date
Fleet Revenue Enabled by the SRM Platform in 2023
(How is this calculated?)
Fleet revenue based on:
- Average revenue of $1,500/truck/day
- SRM Platform’s proven 3-day to 3.36-day reduction in days out of service for multi-day repair events
- The number of service events in 2023 performed year to date by service providers fully utilizing the Decisiv SRM Platform
Solutions Center
The Decisiv Solutions Center includes a rich description of integrated services and products being provided by Decisiv and its Marketplace partners – broad ranging solutions designed to enable collaborative service management, improved asset performance, and enhanced asset utilization.
Introducing SRM Total Service Management
Concurrently manage all your external and internal commercial asset service and repairs in a single solution with SRM Total Service Management. This fully-connected, end-to-end service management solution extends the integrated, OEM-provided service management platform you are currently using. Now you can easily take advantage of the SRM platform’s full service management capabilities to streamline service and improve asset uptime.
Introducing SRM Total Service Management
Concurrently manage all your external and internal commercial asset service and repairs in a single solution with SRM Total Service Management. This fully-connected, end-to-end service management solution extends the integrated, OEM-provided service management platform you are currently using. Now you can easily take advantage of the SRM platform’s full service management capabilities to streamline service and improve asset uptime.
SRM Case: Service Workflow Management
The Decisiv SRM platform contains all the necessary functionality to streamline the service process from check-in to check-out, reducing asset downtime.
SRM Case: Service Workflow Management
The Decisiv SRM platform contains all the necessary functionality to streamline the service process from check-in to check-out, reducing asset downtime.
SRM Case for Fleets and Asset Managers
Decisiv has customized its Case solution to efficiently manage your asset service events and collaborate and communicate with stakeholders in the commercial vehicle ecosystem.
SRM Case for Fleets and Asset Managers
Decisiv has customized its Case solution to efficiently manage your asset service events and collaborate and communicate with stakeholders in the commercial vehicle ecosystem.
SRM Sentinel for Leasing
SRM Sentinel was developed to help leasing companies proactively provide a consistent process for your asset service management. This solution enables you to create and manage service appointments as well as create cases for service alerts generated for an asset. Sentinel provides a real-time, complete solution across multiple fleet accounts to view and take action on active preventive maintenance, recall, or fault code alerts for leased assets in one place.
SRM Sentinel for Leasing
SRM Sentinel was developed to help leasing companies proactively provide a consistent process for your asset service management. This solution enables you to create and manage service appointments as well as create cases for service alerts generated for an asset. Sentinel provides a real-time, complete solution across multiple fleet accounts to view and take action on active preventive maintenance, recall, or fault code alerts for leased assets in one place.
SRM Sentinel
SRM Sentinel is a comprehensive solution for identifying active preventive maintenance, recall, campaign, and fault code alerts for assets across brands, in one easy-to-use interface. Users are able to quickly translate these alerts to appointments in just a few clicks, providing a differentiated customer experience.
SRM Sentinel
SRM Sentinel is a comprehensive solution for identifying active preventive maintenance, recall, campaign, and fault code alerts for assets across brands, in one easy-to-use interface. Users are able to quickly translate these alerts to appointments in just a few clicks, providing a differentiated customer experience.
Marketplace Hub
The Marketplace Hub includes information gathered for the benefit of fleets, dealers, and other industry partners who seek a centralized location for information on critical industry trends, new technology developments, and innovation in asset service management.
Industry Trends & Drivers
Information on the newest and future trends and technology via white papers and research from industry leaders.
10 questions to ask an outside service provider
Supply chain issues mean it’s vital to keep the trucks you have on the road. If you’re going to trust an outside service provider with your equipment, make sure you’re asking them these questions.
Industry Perspectives
Relevant articles, podcasts, and webinars provide perspective on current industry happenings.
Fleet Miles Between Breakdowns Improve as Maintenance Costs Rise
A Decisiv Inc./TMC North American Service Event Benchmark Report shows that maintenance and repair labor costs increased 2.6% between Q1 and Q2 2021, while parts costs increased by 2.8%. In that same period, parts costs for tires increased by 10.7% and transmission parts costs rose 9%, according to the report.
Marketplace News
News and information on the latest product/service releases & announcements from Decisiv and SRM Ecosystem partners.
Wisconsin fleet in the ‘mutual success’ business
Milwaukee-based Kriete Leasing & Rental’s expertise benefits the dealer-owned leasing operation and its customers.
Decisiv Perspectives
Relevant articles, podcasts and webinars provide perspective on current industry happenings.
Six Guiding Principles for Scaling a Business from Veteran Entrepreneur Dick Hyatt
HalfSerious released a podcast with Decisiv CEO and President, Dick Hyatt, discussing how to build a successful business. In the episode, Dick shares his six guiding principles for scaling a business, which includes focusing on your customers’ needs, utilizing anchor tenants, identifying tangible ROIs for your clients, and incorporating the three-thirds principle.
What's The Trucking Problem, Episode 1
Welcome to the first installment of What’s the Trucking Problem, a new podcast featuring Decisiv CEO, Dick Hyatt, and Jason Morgan, editor of Fleet Equipment Magazine. The pair discusses how the Decisiv SRM platform enables fleet and asset managers to understand and leverage maintenance and repair data in order to streamline operations and maximize uptime.
What's the Trucking Problem, Episode 2
Welcome to the second installment of What’s the Trucking Problem, a new podcast featuring Decisiv CEO, Dick Hyatt, and Jason Morgan, editor of Fleet Equipment Magazine. The pair discusses how the Decisiv SRM platform enables fleet and asset managers to understand and leverage maintenance and repair data in order to streamline operations and maximize uptime.
Decisiv Commercial Vehicle Service Analysis Report
A comprehensive review of service costs and activity by VMRS Code
