About the Marketplace
The Decisiv SRM Ecosystem delivers value to all fleet and asset managers, manufacturers, service providers, component suppliers, and partners across the entire asset service lifecycle.
Service Events Managed to Date
Fleet Revenue Enabled by the SRM Platform in 2023
(How is this calculated?)
Fleet revenue based on:
- Average revenue of $1,500/truck/day
- SRM Platform’s proven 3-day to 3.36-day reduction in days out of service for multi-day repair events
- The number of service events in 2023 performed year to date by service providers fully utilizing the Decisiv SRM Platform
Solutions Center
The Decisiv Solutions Center includes a rich description of integrated services and products being provided by Decisiv and its Marketplace partners – broad ranging solutions designed to enable collaborative service management, improved asset performance, and enhanced asset utilization.

SRM Case: Service Workflow Management
The Decisiv SRM platform contains all the necessary functionality to streamline the service process from check-in to check-out, reducing asset downtime.
SRM Case: Service Workflow Management
The Decisiv SRM platform contains all the necessary functionality to streamline the service process from check-in to check-out, reducing asset downtime.

SRM Case for Fleets and Asset Managers
Decisiv has customized its Case solution to efficiently manage your asset service events and collaborate and communicate with stakeholders in the commercial vehicle ecosystem.
SRM Case for Fleets and Asset Managers
Decisiv has customized its Case solution to efficiently manage your asset service events and collaborate and communicate with stakeholders in the commercial vehicle ecosystem.

SRM Sentinel for Leasing
SRM Sentinel was developed to help leasing companies proactively provide a consistent process for your asset service management. This solution enables you to create and manage service appointments as well as create cases for service alerts generated for an asset. Sentinel provides a real-time, complete solution across multiple fleet accounts to view and take action on active preventive maintenance, recall, or fault code alerts for leased assets in one place.
SRM Sentinel for Leasing
SRM Sentinel was developed to help leasing companies proactively provide a consistent process for your asset service management. This solution enables you to create and manage service appointments as well as create cases for service alerts generated for an asset. Sentinel provides a real-time, complete solution across multiple fleet accounts to view and take action on active preventive maintenance, recall, or fault code alerts for leased assets in one place.

SRM Sentinel
SRM Sentinel is a comprehensive solution for identifying active preventive maintenance, recall, campaign, and fault code alerts for assets across brands, in one easy-to-use interface. Users are able to quickly translate these alerts to appointments in just a few clicks, providing a differentiated customer experience.
SRM Sentinel
SRM Sentinel is a comprehensive solution for identifying active preventive maintenance, recall, campaign, and fault code alerts for assets across brands, in one easy-to-use interface. Users are able to quickly translate these alerts to appointments in just a few clicks, providing a differentiated customer experience.

SRM Vision
With the Vision management dashboard, you get complete visibility into each and every service event, at every location. Vision dramatically improves your management of daily operations across a large and distributed network.
SRM Vision
With the Vision management dashboard, you get complete visibility into each and every service event, at every location. Vision dramatically improves your management of daily operations across a large and distributed network.
Marketplace Hub
The Marketplace Hub includes information gathered for the benefit of fleets, dealers, and other industry partners who seek a centralized location for information on critical industry trends, new technology developments, and innovation in asset service management.
Industry Trends & Drivers
Information on the newest and future trends and technology via white papers and research from industry leaders.

Truck dealerships must prepare for electric adoption
More fleets are committing to electrification and manufacturers are picking up the pace. Dealerships must work on the strategy to sell and service battery-electric vehicles (BEVs) to be prepared when the time comes.
Industry Perspectives
Relevant articles, podcasts, and webinars provide perspective on current industry happenings.

Actual Cost Data Helps Fleets Benchmark Repair Performance
The Technology & Maintenance Council of the American Trucking Associations has partnered with Decisiv to produce a new benchmarking tool designed to track part and labor costs.
Marketplace News
News and information on the latest product/service releases & announcements from Decisiv and SRM Ecosystem partners.

Kenworth’s electric future
Speaking at Paccar headquarters, Kenworth executives outlined the company’s expectations of the electric vehicle market for the coming decades, and how Kenworth’s investments in battery-electric and hydrogen trucks are preparing for it.
Decisiv Perspectives
Relevant articles, podcasts and webinars provide perspective on current industry happenings.
Six Guiding Principles for Scaling a Business from Veteran Entrepreneur Dick Hyatt
HalfSerious released a podcast with Decisiv CEO and President, Dick Hyatt, discussing how to build a successful business. In the episode, Dick shares his six guiding principles for scaling a business, which includes focusing on your customers’ needs, utilizing anchor tenants, identifying tangible ROIs for your clients, and incorporating the three-thirds principle.
What's The Trucking Problem, Episode 1
Welcome to the first installment of What’s the Trucking Problem, a new podcast featuring Decisiv CEO, Dick Hyatt, and Jason Morgan, editor of Fleet Equipment Magazine. The pair discusses how the Decisiv SRM platform enables fleet and asset managers to understand and leverage maintenance and repair data in order to streamline operations and maximize uptime.
What's the Trucking Problem, Episode 2
Welcome to the second installment of What’s the Trucking Problem, a new podcast featuring Decisiv CEO, Dick Hyatt, and Jason Morgan, editor of Fleet Equipment Magazine. The pair discusses how the Decisiv SRM platform enables fleet and asset managers to understand and leverage maintenance and repair data in order to streamline operations and maximize uptime.
Decisiv Commercial Vehicle Service Analysis Report
A comprehensive review of service costs and activity by VMRS Code
