Welcome to the new Decisiv marketplace.

Back to solution center

Solutions

SRM for Service Providers Video

CDK ServiceView – powered by TruVideo

CDK Global Heavy Truck

CDK ServiceView is a video-first communication platform that improves your customers’ experience, builds trust, and increases your sales and service revenue, all thanks to more transparent communications. 

CDK ServiceView enhances and streamlines:

  • Service inspections
  • Sales walkarounds
  • Estimates
  • Internal chat
  • Approvals
  • Payments 

This revolutionary platform fixes the communication chain between the dealership and the customer through personalized videos, texts, and mobile-friendly features.

You can send the custom-branded HD quality videos created via smartphone straight to your customers. Customers get a quick and easy way to make well-informed decisions about their trucks. The video of the recommended service enables quick approval times, trusted repairs, and fast turnarounds.

Average Results: Less than 4 minutes of average time between videos being sent and when customers view them, and a 90% upsell rate on RO’s.

Get satisfied customers who come back more and cross-shop less. Get CDK ServiceView! Fill out the form below for more information.

Want to know more?

"*" indicates required fields

This field is hidden when viewing the form
Name*
This field is for validation purposes and should be left unchanged.

CDK Global Heavy Truck

Hoffman Estates, IL

FOUNDED

1973

PHONE

866-668-5394

CDK Global Heavy Truck is committed to providing you with the technology solutions you need to succeed, keeping the industry moving faster – and smarter. We combine over 50 years of experience in the Heavy Truck business with ongoing investments to support modern Heavy Truck Dealerships like you with dependable, comprehensive, and integrated business solutions so you can thrive.

More than a strong DMS provider, we are your strategic partner – offering powerful, all-in-one business solutions for your entire dealership workflow, providing a frictionless experience for both you and your customers so you can run your business better, more efficiently – maximizing ROI while maintaining a high level of customer service. Contact CDK Global Heavy Truck for more information.

Related Solutions

Automated, video-enhanced solution reduces dwell time, builds customer trust and increases your revenue.

Learn More

Digital inspections enable more efficient operations with less downtime…and improve safety and compliance.  

Learn More

Video communication helps you increase transparency, revenue, uptime, and your customers’ satisfaction.

Learn More
View all solutions