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SRM for Service Providers Video

TruVideo

TruVideo is a video-first communication platform that improves your customers’ experience and helps you increase sales and service revenue.

Connected to Decisiv’s SRM Case, TruVideo’s platform offers:

  • Streamlined service inspections
  • Sales walkarounds
  • Improved estimates

This revolutionary platform elevates the communication chain between the dealership and the customer by connecting through personalized videos. Video communications offer complete transparency, so customers can quickly and easily make well-informed decisions about their trucks. Every aspect of the customer’s service experience is improved – video of recommended service, quick approval times, trusted repairs, and fast turnarounds.

The custom-branded HD quality videos created via smartphone can be sent straight to your customers. The trust built by a TruVideo integrated service department translates into satisfied customers who come back more and cross-shop less.

TruVideo delivers results: Less than 4 minutes of average time between videos being sent and when customers view them, and a 90% upsell rate on RO’s.

Enhance your customers’ experience with TruVideo – and increase your profits. Fill out the form below for more information.

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TruVideo

Wellesley, MA

FOUNDED

2015

WEBSITE

truvideo.com

PHONE

781-561-9701

For OEMs, Automotive Technology Companies, Auto Dealerships, and Service Centers, TruVideo is transforming customer experiences through our industry-leading, AI-driven video and messaging communication platform. Developed by a distinguished technologist and a prominent dealer principal, TruVideo was founded on the ideal of creating transparency to build trust between service providers and customers. In the process of deploying the technology that helps customers see and understand the repairs and services that technicians are recommending, the founders discovered that their creation had fixed the age-old communication problem between technicians, advisors and customers that had been one of the biggest barriers to trust. Today, thousands of dealerships and service centers use the TruVideo video and messaging communication platform and our technology powers the tools and solutions of the largest DMS companies in the world.

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