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Decisiv Solutions Diagnostics SRM for Service Providers

Diesel Laptops Diesel Explorer

Diesel Laptops

Automate case creation and updates with a simple diagnostic scan. Using Diesel Explorer to scan a truck will automatically create a case in your Decisiv account or update existing cases with vehicle and telemetry information.

By automatically collecting and feeding truck data such as VIN, mileage, and fault codes directly into Decisiv SRM, the combined solution allows for more accurate and efficient service event creation.

KEY BENEFITS:

  • Automated Case Creation: Eliminates duplicate data entry and reduces human error.
  • Accurate Repair Information: Provides real-time, up-to-date fault code information to help technicians quickly diagnose issues and plan repairs.
  • Improved Communication: Ensures all service stakeholders, from technicians to fleet managers, operate with the same, real-time diagnostic information.

Managing truck repairs is challenging — manual data entry, delayed diagnostics, and scattered service records slow down operations. The Diesel Explorer and Decisiv SRM integration eliminates these pain points by seamlessly logging truck scan data into the Decisiv SRM platform, boosting efficiency, accuracy, and repair speed.

Experience seamless, automated service event creation with Diesel Explorer Pro and Decisiv SRM integration. Fill out the form below for more information.

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Diesel Laptops

Irmo, SC

FOUNDED

2015

PHONE

888-983-1975

Diesel Laptops LLC leads the market in diesel diagnostic software, hardware, and training for commercial trucks and off-highway vehicles. By simplifying and accelerating repair processes, Diesel Laptops helps reduce downtime and drive significant savings for fleets, independent repair facilities, and service technicians.

Decisiv Inc.

Reston, VA

FOUNDED

2001

WEBSITE

decisiv.com

PHONE

804-762-4153 x1

Virginia-based Decisiv is the provider of the largest asset service management ecosystem for the commercial vehicle industry in North America, delivering intelligent asset service management for improved utilization, performance, security, and compliance. The Decisiv Service Relationship Management (SRM) platform is the foundation for over 5,000 service locations and over 74,000 fleets across North America that manage more than 4 million service and repair events for commercial vehicles annually. The Decisiv SRM Ecosystem acts as the system of orchestration that uniquely connects dealers, service providers, OEMs, component manufacturers, and fleets by delivering critical in-context, actionable data at the point of service. This unrivaled level of data connectivity and collaboration drives more intelligent, effective service and enables asset owners and managers to proactively plan and manage maintenance across the entire lifecycle of every asset.

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