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Data & Analytics Decisiv Solutions SRM for Service Providers

SRM Gateway for Service Providers

Decisiv

Get the actionable, real-time data you need within the Decisiv SRM Ecosystem, the commercial vehicle industry’s largest, most dynamic, asset service management ecosystem. SRM Gateway gives you access via APIs connecting applications and intelligence at the point of service.

SRM Gateway breaks down silos so you can:

  • Get full visibility into every aspect of the service management process at the point of service – including actionable telematics data, service bulletins, pending work, and recalls.
  • Prevent mistakes and save administrative time. Automate processes, stop manually entering data into multiple systems, streamline maintenance processes, reduce operating costs, and more.
  • Improve communication with fleet customers. 
  • Customize standard user interfaces with your process flows and data entry requirements.
  • Create and deliver self-service tools directly to everyone who needs them, for easy access to valuable information.

Streamline shop management operations, take greater control of the service event process, and lower operating costs with SRM Gateway. Fill out the form below for more information or to schedule a demo.

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Decisiv Inc.

Reston, VA

FOUNDED

2001

WEBSITE

decisiv.com

PHONE

804-762-4153 x1

Virginia-based Decisiv is the provider of the largest asset service management ecosystem for the commercial vehicle industry in North America, delivering intelligent asset service management for improved utilization, performance, security, and compliance. The Decisiv Service Relationship Management (SRM) platform is the foundation for over 5,000 service locations and over 74,000 fleets across North America that manage more than 4 million service and repair events for commercial vehicles annually. The Decisiv SRM Ecosystem acts as the system of orchestration that uniquely connects dealers, service providers, OEMs, component manufacturers, and fleets by delivering critical in-context, actionable data at the point of service. This unrivaled level of data connectivity and collaboration drives more intelligent, effective service and enables asset owners and managers to proactively plan and manage maintenance across the entire lifecycle of every asset.

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