Solutions
SRM Discovery Data Access
SRM Discovery Data Access gives you direct visibility into the service data generated by assets serviced within your network.
You’ll see information about all serviced assets across three primary categories:
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Service Event Data: Measure the speed, cost and effectiveness of your service network.The valuable data and analytics include cost analysis of service operations (including VMRS trends), parts usage trends, and internal and external digital communications frequency.
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Asset Data: Gain visibility into detailed information on assets serviced, including the Vehicle Identification Number (VIN), model year, make, and more.
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Inspection Data: Get details on what was inspected, each inspection’s outcome, who performed the inspection, and when and where inspections were performed. You’ll gain insights into inspection completion, failed inspections and service up-sells resulting from inspections.
This updated information is delivered to you daily in a format compatible with your business intelligence tool.
Stay current and aware of the activity on serviced assets throughout your network. Fill out the form below for more information or to schedule a demo.
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Decisiv Inc.
Reston, VA
Virginia-based Decisiv is the provider of the largest asset service management ecosystem for the commercial vehicle industry in North America, delivering intelligent asset service management for improved utilization, performance, security, and compliance. The Decisiv Service Relationship Management (SRM) platform is the foundation for over 5,000 service locations and over 74,000 fleets across North America that manage more than 4 million service and repair events for commercial vehicles annually. The Decisiv SRM Ecosystem acts as the system of orchestration that uniquely connects dealers, service providers, OEMs, component manufacturers, and fleets by delivering critical in-context, actionable data at the point of service. This unrivaled level of data connectivity and collaboration drives more intelligent, effective service and enables asset owners and managers to proactively plan and manage maintenance across the entire lifecycle of every asset.
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