Manage and control your service operations to meet you communication objectives with SRM Discovery Communication Tracker. The dashboards and reports delivers insights into the effectiveness and use of communication with your customers along with actionable information, directly to you and your team.
Great news for all Decisiv SRM platform users. You now have access to the no cost Communication Tracker Starter. A management dashboard that provide an overview of your service performance. Simply click here to get immediate access to your Communication Tracker Starter dashboard within SRM Insite.
When you subscribe to Communication Tracker, you will also receive access to the complete Discovery Trackers Pack at no additional cost. This provides you with additional access to Status Tracker and Workflow Tracker to deliver comprehensive insights into your service performance. Simply add one of the Discovery Trackers to your cart to get access to all three. Plus, you’ll receive complimentary access to the Discovery Trackers for the first 30 days.
SRM Discovery Communication Tracker helps you identify communication best practices, leading to:
- Greater service event transparency for your customers
- Quicker customer approval of estimates
- Fewer phone calls from customers asking for an update
- Improved overall customer service experience
Deliver improved service operations now with SRM Discovery Communication Tracker. Fill out the form below for more information or to schedule a demo.
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