SRM Discovery Workflow Tracker
Manage and control your service operations to get better control over every service operation. In a single management dashboard you’ll benefit from a better understanding of workflow durations, service time and efficiency across each step of service delivery.
Great news for all Decisiv SRM platform users. You now have access to the no cost Workflow Tracker Starter. A management dashboard that provides an overview of your service performance. Simply click here to get immediate access to your Workflow Tracker Starter dashboard within SRM Insite.
When you subscribe to Workflow Tracker, you will also receive access to the complete Discovery Trackers Pack at no additional cost. This provides you with additional access to Status Tracker and Communication Tracker to deliver comprehensive insights into your service performance. Simply add one of the Discovery Trackers to your cart to get access to all three. Plus, you’ll receive complimentary access to the Discovery Trackers for the first 30 days.
SRM Discovery Workflow Tracker offers you opportunities to implement improved workflow practices by removing potential roadblocks and inefficiencies.
These reports will help you identify operational efficiency improvements, leading to:
- Faster return to service of assets
- Quicker workflow turnaround times
- More revenue-generating wrench time for technicians
- Increased volume of service events
- Improved overall customer service experience
Deliver improved service operations now with SRM Discovery Workflow Tracker. Fill out the form below for more information or to schedule a demo.
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Decisiv Inc.
Reston, VA
Virginia-based Decisiv is the provider of the largest asset service management ecosystem for the commercial vehicle industry in North America, delivering intelligent asset service management for improved utilization, performance, security, and compliance. The Decisiv Service Relationship Management (SRM) platform is the foundation for over 5,000 service locations and over 74,000 fleets across North America that manage more than 4 million service and repair events for commercial vehicles annually. The Decisiv SRM Ecosystem acts as the system of orchestration that uniquely connects dealers, service providers, OEMs, component manufacturers, and fleets by delivering critical in-context, actionable data at the point of service. This unrivaled level of data connectivity and collaboration drives more intelligent, effective service and enables asset owners and managers to proactively plan and manage maintenance across the entire lifecycle of every asset.
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