SRM Case: Service Workflow Management
Company Name:
Decisiv, Inc.
Solution Overview:
Service management is a daunting business without the right tools. Based on years of experience in the commercial vehicle industry, Decisiv has developed an SRM platform that contains all the necessary service management functionality to streamline the service process from check-in to check-out, reducing asset downtime.
SRM Case provides a tremendous opportunity for service providers to gain a new level of control in managing the entire service process. You now have the power to drive uptime, improve efficiency, reduce costs, and streamline communication.
Key components of SRM Case:
- Builder
- Case Management
- Collaboration and Notification
- Diagnostics
- Estimates
- Inspection Center
- Parts Orders
- Shared Service History
About the Company:
For more information, visit www.decisiv.com.