Mitchell 1’s TruckLabor Module enables fast and effective access to labor estimates from the Decisiv SRM Case service event management application. By connecting with a TruckLabor Module subscription, you gain immediate access to the TruckLabor Module directly from the case, create an operation, and import all of the details into the Decisiv SRM Platform.
SRM Discovery Status Tracker is a new management reporting system that delivers actionable information directly to you, for managing and controlling your service event process. The Status Tracker dashboards and reports provide visibility into how long it takes to service an asset as well as where time is being spent during that process.
Decisiv and Cummins are partnering to ensure your technicians have a seamless and consistent workflow between Decisiv SRM and Cummins Guidanz, the Cummins mobile technology suite. With the Cummins Guidanz SRM Connector, your technicians benefit from having access to genuine Cummins expertise communicated in a single location, delivered right at the point of service.
Decisiv SRM Case Estimator for Uptime Pro completes a best-in-class solution for Daimler Truck North America (DTNA) service providers. SRM Case Estimator provides new levels of communication and collaboration for efficiently managing service events. By integrating with capabilities already provided by DTNA Uptime Pro and your DMS, Decisiv SRM Case Estimator enables comprehensive estimates, delivers the estimates to your customers, and manages your customer approvals.
SRM Intelligent Maintenance streamlines PM and repair processes, both internally and with outside service providers. With it, you can manage all maintenance from a single point of control. The result, you’ll be able to automate asset service and generate additional revenue by eliminating unscheduled downtime.
Concurrently manage all your external and internal commercial asset service and repairs in a single solution with SRM Total Service Management. This fully-connected, end-to-end service management solution extends the integrated, OEM-provided service management platform you are currently using. Now you can easily take advantage of the SRM platform’s full service management capabilities to streamline service and improve asset uptime.
The Decisiv SRM platform contains all the necessary functionality to streamline the service process from check-in to check-out, reducing asset downtime.
Decisiv has customized its Case solution to efficiently manage your asset service events and collaborate and communicate with stakeholders in the commercial vehicle ecosystem.
Decisiv SRM Inspections helps you create, track, and perform digital inspections, allowing you to reduce liability for missed compliance, streamline work for asset managers and technicians, and reduce downtime.
SRM Sentinel was developed to help leasing companies proactively provide a consistent process for your asset service management. This solution enables you to create and manage service appointments as well as create cases for service alerts generated for an asset. Sentinel provides a real-time, complete solution across multiple fleet accounts to view and take action on active preventive maintenance, recall, or fault code alerts for leased assets in one place.
SRM Sentinel is a comprehensive solution for identifying active preventive maintenance, recall, campaign, and fault code alerts for assets across brands, in one easy-to-use interface. Users are able to quickly translate these alerts to appointments in just a few clicks, providing a differentiated customer experience.
With the Vision management dashboard, you get complete visibility into each and every service event, at every location. Vision dramatically improves your management of daily operations across a large and distributed network.
Insite is a tool that provides you with pre-defined service management reports that put your KPIs for fleets, brokers, dealers, and OEMs all in one list, making critical business information only a few clicks away.
SRM Connect enables access to the actionable, real-time data you need within the Decisiv SRM Ecosystem through APIs connecting applications and intelligence at the point of service.
SRM Connect enables access to the actionable, real-time data you need within the Decisiv SRM Ecosystem through APIs connecting applications and intelligence at the point of service.
SRM Connect enables access to the actionable, real-time data you need within the Decisiv SRM Ecosystem through APIs connecting applications and intelligence at the point of service.
MacKay & Company is a pioneer in market research for commercial trucking, construction and agricultural equipment. We’ve progressively refined and modernized our methods to deliver the most relevant market research to our clients. Delivering the goods since 1968, we have the experience needed to address our clients’ needs.
SRM Discovery Custom Reporting from Decisiv is a technical services solution that helps you get access to the data and insights you need to make well-informed decisions about your operations. Custom Reporting is a fast, easy, and safe way to get the data you need to understand customer journeys, review the performance of operations, or look at data from multiple locations.
SRM Discovery Data Access provides you with direct visibility into the service data generated by assets that have been serviced within your network. With Data Access you have readily available access to information about all serviced assets across three primary categories; service event data, asset data, and inspection data. This information is updated daily, to keep you current and aware of the activity on serviced assets throughout your network.
Decisiv VMRS Encoding for Fleets Solution utilizes artificial intelligence and machine learning technology to deliver accurately coded VMRS service operations, which represent a tremendous value in managing your fleet costs. You want to understand the overall performance and service costs of your vehicles. VMRS coding provides the necessary structure to analyze your data, make informed business decisions, and drive profitability. The VMRS solution can encode more than 75% of the operations captured on the Decisiv SRM platform.
Elevate your asset maintenance and repair processes so they are operating with optimum efficiency.
Elevate your asset maintenance and repair processes so they are operating with optimum efficiency.
Blaze is the only business management software for the commercial vehicle sales and service sector that offers full features and is completely browser-based.
The industry’s best technician video platform integrated into Decisiv notes. The platform is app based and available for ios and Android.
KEA Advisors’ Interventions are custom-built for your Service or Parts Department.
CDK ServiceView is a video-first communication platform to improve customer experience and increase sales and service revenue by communicating transparently.
CDK Drive is a flexible, powerful Dealer Management System (DMS) that provides insights and tools to manage your business profitably.
CDK Sales Overdrive gives you a single tool that streamlines your sales processes.
Effectively manage your lease, rental and maintenance operations.
An omni-channel payments solution offering a range of alternative payment options for customers.
A 360 degree analysis and reporting of the connectivity services market which help our clients in making intelligent well informed decisions.
Excede is a complete solution that delivers advanced features to every department in your dealership–from Accounting, to Parts, Service, Vehicle Sales, Lease-Rental, and more.
Estimated Work Times provides real-world labor times for the most commonly performed operations, delivered using standardized web services.
Hino Edge synergizes the digital connection between the fleet customer, dealer network, Telematics Service Providers, and Hino Ultimate Support Center, to provide customers a competitive edge.
The TruckSeries suite of software for the medium and heavy-duty trucking segments helps service professionals estimate labor times, diagnose and repair all makes of Class 4 through 8 trucks.
Isuzu Connect is Isuzu’s commitment to the future of Service Relationship Management (SRM) designed to support your service operations by improving communication, efficiency and profitability.
Karmak Fusion is designed specifically for the heavy-duty industry to handle the varied demands of operating a full-service business.
The Leadership Game and The Maxwell DISC Profile Workshop will help you know yourself to grow yourself.
Link2Pump helps businesses to save human and financial resources in the fuel tracking and reporting process. By automating and managing fuel dispensing from bulk storage tanks, we turn a complex process into a simple experience.
Complete DMS for all departments: F&I and Sales, Accounting, Fixed Operations (Parts & Service).
MinePoint’s intuitive, easy to learn interface makes it simple to transform your data into decisions.
Bi-directional service estimate interface that allows Paccar Decisiv users to export Case to create a Repair Order in SDS.
PULSE is tactical, fast, and focused on showing outliers in your process that you can take action on.
Bi-directional service estimate SDS interface for Mack & Volvo Trucks.
Our Service Relationship Management solution supports the customer, dealer and OEM with consistent communication and commitment to the uptime processes and is implemented across the dealer network.
DP Solutions provides industry leading service dispatch and scheduling software.
TICO Edge is a cloud-based platform that allows TICO’s dealer network, end-user customers, fleets, and the TICO Uptime Center to collaborate and have real time visibility to individual repair events throughout the TICO network.
TruVideo is a video-first communication platform to improve customer experience and increase sales and service revenue by communicating transparently. TruVideo’s platform offers streamlined service inspections, sales walkarounds, estimates, internal chat, approvals, and payments. This revolutionary platform fixes the communication chain between the dealership and the customer by connecting through personalized videos, texts, and mobile-friendly features.
KPIT is a leading independent software development and integration partner helping mobility leapfrog towards a clean, smart, and safe future. With 7000 automobelievers across the globe specializing in embedded software, AI, and digital solutions, KPIT accelerates clients’ implementation of next-generation technologies for the future mobility roadmap. With engineering centers in Europe, the USA, Japan, China, Thailand, and India, KPIT works with leaders in automotive and mobility and is present where the ecosystem is transforming.
The Enrich Enterprise Asset Management (EAM) solution provides a complete solution for the leasing and rental marketplace.
The Equipment Intelligence mixed fleet telematics portal allows a dealer to offer a branded solution to their customers.
VIBE combines industry leading solutions ServicePoint, MinePoint and SalesPoint with the best General Ledger system in the marketplace, giving you the right tools to run your dealership.