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MacKay and Company

MacKay and Company

MacKay & Company is a pioneer in market research for commercial trucking, construction and agricultural equipment. We’ve progressively refined and modernized our methods to deliver the most relevant market research to our clients. Delivering the goods since 1968, we have the experience needed to address our clients’ needs.

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SRM Discovery Custom Reporting

SRM Discovery Custom Reporting

SRM Discovery Custom Reporting from Decisiv is a technical services solution that helps you get access to the data and insights you need to make well-informed decisions about your operations. Custom Reporting is a fast, easy, and safe way to get the data you need to understand customer journeys, review the performance of operations, or look at data from multiple locations.

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SRM Discovery Data Access

SRM Discovery Data Access

SRM Discovery Data Access provides you with direct visibility into the service data generated by assets that have been serviced within your network. With Data Access you have readily available access to information about all serviced assets across three primary categories; service event data, asset data, and inspection data. This information is updated daily, to keep you current and aware of the activity on serviced assets throughout your network.

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TruVideo

TruVideo

TruVideo is a video-first communication platform to improve customer experience and increase sales and service revenue by communicating transparently. TruVideo’s platform offers streamlined service inspections, sales walkarounds, estimates, internal chat, approvals, and payments. This revolutionary platform fixes the communication chain between the dealership and the customer by connecting through personalized videos, texts, and mobile-friendly features.

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