SRM Connect enables access to the actionable, real-time data you need within the Decisiv SRM Ecosystem through APIs connecting applications and intelligence at the point of service.
SRM Connect
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Service Event Management
SRM Sentinel
SRM Sentinel is a comprehensive solution for identifying active preventive maintenance, recall, campaign, and fault code alerts for assets across brands, in one easy-to-use interface. Users are able to quickly translate these alerts to appointments in just a few clicks, providing a differentiated customer experience.
Case: Service Workflow Management
The Decisiv SRM platform contains all the necessary functionality to streamline the service process from check-in to check-out, reducing asset downtime.
Case: Fleet and Asset Management
Decisiv has customized its Case solution to efficiently manage your asset service events and collaborate and communicate with stakeholders in the commercial vehicle ecosystem.
Case: Provider Management
Decisiv SRM helps you connect with the service provider that best fits your needs, and ensures all parties involved in the service process have the information they need at their fingertips to streamline the service event and get your asset back up and running quickly.
Decisiv Professional Services for Service Providers
Elevate your asset maintenance and repair processes so they are operating with optimum efficiency.
Decisiv Professional Services for Fleets
Elevate your asset maintenance and repair processes so they are operating with optimum efficiency.
Vision
With the Vision management dashboard, you get complete visibility into each and every service event, at every location. Vision dramatically improves your management of daily operations across a large and distributed network.
Insite
Insite is a tool that provides you with pre-defined service management reports that put your KPIs for fleets, brokers, dealers, and OEMs all in one list, making critical business information only a few clicks away.
SRM Operations Package
The Decisiv Fleet Operations Package enables asset managers and owners to create operations and inspections, create maintenance schedules based on those operations, and share all this information with the Service Provider Network.