The Decisiv SRM platform contains all the necessary functionality to streamline the service process from check-in to check-out, reducing asset downtime.
SRM Case: Service Workflow Management
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Mobile Service & Repair
SRM Case for Fleets and Asset Managers
Decisiv has customized its Case solution to efficiently manage your asset service events and collaborate and communicate with stakeholders in the commercial vehicle ecosystem.
Technician Video Solution
The industry’s best technician video platform integrated into Decisiv notes. The platform is app based and available for ios and Android.
Mitchell 1 TruckLabor Module
Mitchell 1’s TruckLabor Module enables fast and effective access to labor estimates from the Decisiv’s SRM Case service event management application. By activating a TruckLabor Module subscription, you gain immediate access to an active link to access the TruckLabor Module directly from the case, create an operation, and import all of the details into the Decisiv SRM Platform. This allows for more effective shop management and streamlined repairs.
Mitchell 1 TruckSeries
The TruckSeries suite of software for the medium and heavy-duty trucking segments helps service professionals estimate labor times, diagnose and repair all makes of Class 4 through 8 trucks.
Service Management Tools
Our Service Relationship Management solution supports the customer, dealer and OEM with consistent communication and commitment to the uptime processes and is implemented across the dealer network.