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Mack Certifies First Electric Vehicle Dealer in Northwest

Mack Certifies First Electric Vehicle Dealer in Northwest

Mack Trucks dealer Northwest Equipment Sales, based in Boise, Idaho, is now a Certified Electric Vehicle Dealer, making it the first Mack dealer in the Northwest United States to achieve that status. Pictured left to right is Jesse, Hibler, dealer principal, and Dan Brady, branch manager of Northwest Equipment’s Boise facility.

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Isuzu, Decisiv Collaborate on Dealership Network Management

Isuzu, Decisiv Collaborate on Dealership Network Management

Isuzu Commercial Truck of America confirmed Oct. 15 a long-term collaboration with service management platform provider Decisiv. Isuzu Connect is being launched as part of the venture intended to streamline communications within its dealership network. That includes organizing documentation, more timely estimates, increased repair accuracy, increased efficiency and less days out of service.

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Isuzu Connect: Get Trucks Fixed Right the First Time

Isuzu Connect: Get Trucks Fixed Right the First Time

Isuzu Commercial Truck of America, Inc., distributor of low-cab-forward trucks, confirmed a long-term collaboration with Decisiv, a provider of dealer Service Relationship Management (SRM) software. The program, branded as Isuzu Connect, has been enhanced for the Isuzu dealer network, and is being implemented in all Isuzu commercial truck dealerships across the United States and Canada over a multi-year rollout plan.

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Decisiv Announces Automated VMRS Encoding

Decisiv Announces Automated VMRS Encoding

Decisiv Inc., a provider of Service Relationship Management (SRM) solutions, announced a new VMRS encoding for fleets solution. VMRS encoding analyzes individual service operations using machine learning (ML) and artificial intelligence (AI) to interpret information captured during the creation of a repair order and assigns appropriate VMRS codes to completed operations.

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