Isuzu Commercial Truck of America confirmed Oct. 15 a long-term collaboration with service management platform provider Decisiv. Isuzu Connect is being launched as part of the venture intended to streamline communications within its dealership network. That includes organizing documentation, more timely estimates, increased repair accuracy, increased efficiency and less days out of service.
Isuzu Commercial Truck of America, Inc., distributor of low-cab-forward trucks, confirmed a long-term collaboration with Decisiv, a provider of dealer Service Relationship Management (SRM) software. The program, branded as Isuzu Connect, has been enhanced for the Isuzu dealer network, and is being implemented in all Isuzu commercial truck dealerships across the United States and Canada over a multi-year rollout plan.
Isuzu Connect aims to improve quality and efficiency for dealership users as well as overall customer satisfaction, retention, and repeat business.
Daimler Trucks North America announced a milestone for its medium- and heavy-duty battery-electric truck development program as participating fleets using 40 trucks reached a cumulative total of 1 million miles of real-world usage along the West Coast and Canada.
The magic of VMRS is that it organizes your truck service events into uniform data that can be analyzed and used to bring down repair costs. The catch is that it’s complicated. Enter Decisiv’s VMRS Encoding wizardry.
Daimler Truck and Torc Robotics are in their third year of partnership, and are working toward commercialization of the first scalable, profitable Level 4 autonomous truck.
Trucking has been clamoring for maintenance-free trucks for decades. We may finally have such a unicorn with battery-electric trucks – or at least as close to maintenance-free as we can get. With something like 30%-40% fewer moving parts, there’s just that much less to worry about.
Volvo Autonomous Solutions and Aurora have developed a prototype on-highway autonomous truck for the North American market.
Even if the pandemic were totally eliminated, the ripple effects it is causing will be with us for a long time to come. Additionally, we do not know where the next disturbance will be coming from. Items such as lumber, chicken wings, and computer chips have suddenly been hard to find. Though the situations with lumber and chicken wings seem to have resolved themselves, it looks like the shortage of computer chips will be with us for a while. And as time passes, we might find out that there are other items that are in short supply due to the shutdown.
Greensboro-based Volvo Trucks North America is partnering with innovative Silicon Valley startups at its Innovation Lab to develop the charging infrastructure for its VNR Electric truck, as well as other industry advancements.
Fleet repair shops that use VMRS enjoy some distinct advantages over those that do not. According to Kristy LaPage, business manager for the commercial vehicle group at Mitchell 1, those advantages begin with profitability and efficiency.
It was the “technology” portion of ATA’s Technology and Maintenance Council’s namesake that took center stage at its 2021 Fall Meeting recently held in Cleveland. While that should come as no surprise, the focus of the technology might: trailers. From electrification to service to telematics, trailers saw a huge focus in boosting fleet productivity.