Solution Overview:

Users are provided in-context asset and service information at the point of service. All parties participating in the service process will have access to relevant information about the asset based on users’ preferences, functions, and roles. Customized alerts are provided based on preferences and specific service event criteria.

Case: Provider Management Components

Case: Service Workflow Management Components

Inspection Center

Establish and complete a consistent inspection process and store results for historical tracking and analysis. Consistent inspections result in more effective preventive maintenance for fleets, which translates into less asset downtime, and improved safety. Service locations can expand the range of services provided and increase customer satisfaction.

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To speed the service process and reduce downtime, service providers are able to create electronic estimates and send them to asset owners for approval. Asset owners can approve estimates from service providers and other vendors as well as defer or decline individual line items.

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