The Decisiv SRM platform contains all the necessary functionality to streamline the service process from check-in to check-out, reducing asset downtime.
SRM for OEMs
Decisiv has customized its Case solution to efficiently manage your asset service events and collaborate and communicate with stakeholders in the commercial vehicle ecosystem.
With the Vision management dashboard, you get complete visibility into each and every service event, at every location. Vision dramatically improves your management of daily operations across a large and distributed network.
Insite is a tool that provides you with pre-defined service management reports that put your KPIs for fleets, brokers, dealers, and OEMs all in one list, making critical business information only a few clicks away.
MacKay & Company is a pioneer in market research for commercial trucking, construction and agricultural equipment. We’ve progressively refined and modernized our methods to deliver the most relevant market research to our clients. Delivering the goods since 1968, we have the experience needed to address our clients’ needs.
SRM Discovery Data Access provides you with direct visibility into the service data generated by assets that have been serviced within your network. With Data Access you have readily available access to information about all serviced assets across three primary categories; service event data, asset data, and inspection data. This information is updated daily, to keep you current and aware of the activity on serviced assets throughout your network.
Blaze is the only business management software for the commercial vehicle sales and service sector that offers full features and is completely browser-based.
The industry’s best technician video platform integrated into Decisiv notes. The platform is app based and available for ios and Android.
CDK ServiceView is a video-first communication platform to improve customer experience and increase sales and service revenue by communicating transparently.
CDK Drive is a flexible, powerful Dealer Management System (DMS) that provides insights and tools to manage your business profitably.
CDK Sales Overdrive gives you a single tool that streamlines your sales processes.
Effectively manage your lease, rental and maintenance operations.
An omni-channel payments solution offering a range of alternative payment options for customers.
A 360 degree analysis and reporting of the connectivity services market which help our clients in making intelligent well informed decisions.
Estimated Work Times provides real-world labor times for the most commonly performed operations, delivered using standardized web services.
Karmak Fusion is designed specifically for the heavy-duty industry to handle the varied demands of operating a full-service business.
The Leadership Game and The Maxwell DISC Profile Workshop will help you know yourself to grow yourself.
Complete DMS for all departments: F&I and Sales, Accounting, Fixed Operations (Parts & Service).
MinePoint’s intuitive, easy to learn interface makes it simple to transform your data into decisions.
Bi-directional service estimate interface that allows Paccar Decisiv users to export Case to create a Repair Order in SDS.
PULSE is tactical, fast, and focused on showing outliers in your process that you can take action on.
Bi-directional service estimate SDS interface for Mack & Volvo Trucks.
DP Solutions provides industry leading service dispatch and scheduling software.
TruVideo is a video-first communication platform to improve customer experience and increase sales and service revenue by communicating transparently. TruVideo’s platform offers streamlined service inspections, sales walkarounds, estimates, internal chat, approvals, and payments. This revolutionary platform fixes the communication chain between the dealership and the customer by connecting through personalized videos, texts, and mobile-friendly features.
The Enrich Enterprise Asset Management (EAM) solution provides a complete solution for the leasing and rental marketplace.
The Equipment Intelligence mixed fleet telematics portal allows a dealer to offer a branded solution to their customers.
VIBE combines industry leading solutions ServicePoint, MinePoint and SalesPoint with the best General Ledger system in the marketplace, giving you the right tools to run your dealership.