With SRM Case, at every step in the service event process, from service request to estimate approval, to work complete and invoicing, you‘ll have better control over the service process for any asset at any service provider.
SRM for Fleets & Asset Managers
With the Vision management dashboard, you get complete visibility into each and every service event, at every location. Vision dramatically improves your management of daily operations across a large and distributed network.
Insite is a tool that provides you with pre-defined service management reports that put your KPIs for fleets, brokers, dealers, and OEMs all in one list, making critical business information only a few clicks away.
SRM Connect enables access to the actionable, real-time data you need within the Decisiv SRM Ecosystem through APIs connecting applications and intelligence at the point of service.
Decisiv has customized its Case solution to efficiently manage your asset service events and collaborate and communicate with stakeholders in the commercial vehicle ecosystem.
Decisiv SRM helps you connect with the service provider that best fits your needs, and ensures all parties involved in the service process have the information they need at their fingertips to streamline the service event and get your asset back up and running quickly.
Elevate your asset maintenance and repair processes so they are operating with optimum efficiency.
The Telematics API from Decisiv enables you to provide actionable telematics data at the point of service, providing OEMs, component suppliers, and telematics system partners with enhanced asset management capabilities through the analysis of vehicle performance, diagnostic information, and more.
The Decisiv Fleet Operations Package enables asset managers and owners to create operations and inspections, create maintenance schedules based on those operations, and share all this information with the Service Provider Network.
TMT ServiceConnect enables fleets to schedule and manage outsourced repairs from within their own TMT shop software, share data between service providers and the fleet to streamline operations and reduce administrative overhead.
CDK Truck Lease incorporates an enterprise approach to your business, with optimized workflows and important new features.
An omni-channel payments solution offering a range of alternative payment options for customers.
A 360 degree analysis and reporting of the connectivity services market which help our clients in making intelligent well informed decisions.
Estimated Work Times provides real-world labor times for the most commonly performed operations, delivered using standardized web services.
Hino Insight will streamline the service process with appointment co-ordination and service progress updates. With Insight, you can monitor idle times, heavy braking, speed, location, distance traveled, and much more.
The Leadership Game and The Maxwell DISC Profile Workshop will help you know yourself to grow yourself.
Link2Pump helps businesses to save human and financial resources in the fuel tracking and reporting process. By automating and managing fuel dispensing from bulk storage tanks, we turn a complex process into a simple experience.
MinePoint’s intuitive, easy to learn interface makes it simple to transform your data into decisions.
Our Service Relationship Management solution supports the customer, dealer and OEM with consistent communication and commitment to the uptime processes and is implemented across the dealer network.
TICO Edge is a cloud-based platform that allows TICO’s dealer network, end-user customers, fleets, and the TICO Uptime Center to collaborate and have real time visibility to individual repair events throughout the TICO network.