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SRM for Service Providers

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Introducing SRM Discovery Status Tracker

Introducing SRM Discovery Status Tracker

Decisiv and Cummins are partnering to ensure your technicians have a seamless and consistent workflow between Decisiv SRM and Cummins Guidanz, the Cummins mobile technology suite. With the Cummins Guidanz SRM Connector, your technicians benefit from having access to genuine Cummins expertise communicated in a single location, delivered right at the point of service.

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Introducing the SRM Connector for Cummins Guidanz

Introducing the SRM Connector for Cummins Guidanz

Decisiv and Cummins are partnering to ensure your technicians have a seamless and consistent workflow between Decisiv SRM and Cummins Guidanz, the Cummins mobile technology suite. With the Cummins Guidanz SRM Connector, your technicians benefit from having access to genuine Cummins expertise communicated in a single location, delivered right at the point of service.

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Introducing SRM Case Estimator for Uptime Pro

Introducing SRM Case Estimator for Uptime Pro

Decisiv SRM Case Estimator for Uptime Pro completes a best-in-class solution for Daimler Truck North America (DTNA) service providers. SRM Case Estimator provides new levels of communication and collaboration for efficiently managing service events. By integrating with capabilities already provided by DTNA Uptime Pro and your DMS, Decisiv SRM Case Estimator enables comprehensive estimates, delivers the estimates to your customers, and manages your customer approvals.

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SRM Sentinel

SRM Sentinel

SRM Sentinel is a comprehensive solution for identifying active preventive maintenance, recall, campaign, and fault code alerts for assets across brands, in one easy-to-use interface. Users are able to quickly translate these alerts to appointments in just a few clicks, providing a differentiated customer experience.

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MacKay and Company

MacKay and Company

MacKay & Company is a pioneer in market research for commercial trucking, construction and agricultural equipment. We’ve progressively refined and modernized our methods to deliver the most relevant market research to our clients. Delivering the goods since 1968, we have the experience needed to address our clients’ needs.

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SRM Discovery Custom Reporting

SRM Discovery Custom Reporting

SRM Discovery Custom Reporting from Decisiv is a technical services solution that helps you get access to the data and insights you need to make well-informed decisions about your operations. Custom Reporting is a fast, easy, and safe way to get the data you need to understand customer journeys, review the performance of operations, or look at data from multiple locations.

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Mitchell 1 TruckLabor Module

Mitchell 1 TruckLabor Module

Mitchell 1’s TruckLabor Module enables fast and effective access to labor estimates from the Decisiv’s SRM Case service event management application. By activating a TruckLabor Module subscription, you gain immediate access to an active link to access the TruckLabor Module directly from the case, create an operation, and import all of the details into the Decisiv SRM Platform. This allows for more effective shop management and streamlined repairs.

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Link2Pump Corp

Link2Pump Corp

Link2Pump helps businesses to save human and financial resources in the fuel tracking and reporting process. By automating and managing fuel dispensing from bulk storage tanks, we turn a complex process into a simple experience.

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TruVideo

TruVideo

TruVideo is a video-first communication platform to improve customer experience and increase sales and service revenue by communicating transparently. TruVideo’s platform offers streamlined service inspections, sales walkarounds, estimates, internal chat, approvals, and payments. This revolutionary platform fixes the communication chain between the dealership and the customer by connecting through personalized videos, texts, and mobile-friendly features.

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