SRM Connect enables access to the actionable, real-time data you need within the Decisiv SRM Ecosystem through APIs connecting applications and intelligence at the point of service.
SRM for Service Providers
SRM Sentinel is a comprehensive solution for identifying active preventive maintenance, recall, campaign, and fault code alerts for assets across brands, in one easy-to-use interface. Users are able to quickly translate these alerts to appointments in just a few clicks, providing a differentiated customer experience.
The Decisiv SRM platform contains all the necessary functionality to streamline the service process from check-in to check-out, reducing asset downtime.
Decisiv SRM helps you connect with the service provider that best fits your needs, and ensures all parties involved in the service process have the information they need at their fingertips to streamline the service event and get your asset back up and running quickly.
Elevate your asset maintenance and repair processes so they are operating with optimum efficiency.
With the Vision management dashboard, you get complete visibility into each and every service event, at every location. Vision dramatically improves your management of daily operations across a large and distributed network.
Insite is a tool that provides you with pre-defined service management reports that put your KPIs for fleets, brokers, dealers, and OEMs all in one list, making critical business information only a few clicks away.
The Telematics API from Decisiv enables you to provide actionable telematics data at the point of service, providing OEMs, component suppliers, and telematics system partners with enhanced asset management capabilities through the analysis of vehicle performance, diagnostic information, and more.
KEA Advisors’ Interventions are custom-built for your Service or Parts Department.
The TruckSeries suite of software for the medium and heavy-duty trucking segments helps service professionals estimate labor times, diagnose and repair all makes of Class 4-8 trucks.
Blaze is the only business management software for the commercial vehicle sales and service sector that offers full features and is completely browser-based.
The CDK Drive Dealer Management System (DMS) delivers more power to help you work faster.
CDK Sales Overdrive gives you a single tool that streamlines your sales processes.
CDK Truck Lease incorporates an enterprise approach to your business, with optimized workflows and important new features.
An omni-channel payments solution offering a range of alternative payment options for customers.
A 360 degree analysis and reporting of the connectivity services market which help our clients in making intelligent well informed decisions.
Excede is a complete solution that delivers advanced features to every department in your dealership–from Accounting, to Parts, Service, Vehicle Sales, Lease-Rental, and more.
Estimated Work Times provides real-world labor times for the most commonly performed operations, delivered using standardized web services.
Hino Insight will streamline the service process with appointment co-ordination and service progress updates. With Insight, you can monitor idle times, heavy braking, speed, location, distance traveled, and much more.
Isuzu Connect is Isuzu’s commitment to the future of Service Relationship Management (SRM) designed to support your service operations by improving communication, efficiency and profitability.