Decisiv and Cummins are partnering to ensure your technicians have a seamless and consistent workflow between Decisiv SRM and Cummins Guidanz, the Cummins mobile technology suite. With the Cummins Guidanz SRM Connector, your technicians benefit from having access to genuine Cummins expertise communicated in a single location, delivered right at the point of service.
SRM for Service Providers
Decisiv SRM Case Estimator for Uptime Pro completes a best-in-class solution for Daimler Truck North America (DTNA) service providers. SRM Case Estimator provides new levels of communication and collaboration for efficiently managing service events. By integrating with capabilities already provided by DTNA Uptime Pro and your DMS, Decisiv SRM Case Estimator enables comprehensive estimates, delivers the estimates to your customers, and manages your customer approvals.
The Decisiv SRM platform contains all the necessary functionality to streamline the service process from check-in to check-out, reducing asset downtime.
SRM Sentinel is a comprehensive solution for identifying active preventive maintenance, recall, campaign, and fault code alerts for assets across brands, in one easy-to-use interface. Users are able to quickly translate these alerts to appointments in just a few clicks, providing a differentiated customer experience.
With the Vision management dashboard, you get complete visibility into each and every service event, at every location. Vision dramatically improves your management of daily operations across a large and distributed network.
Insite is a tool that provides you with pre-defined service management reports that put your KPIs for fleets, brokers, dealers, and OEMs all in one list, making critical business information only a few clicks away.
MacKay & Company is a pioneer in market research for commercial trucking, construction and agricultural equipment. We’ve progressively refined and modernized our methods to deliver the most relevant market research to our clients. Delivering the goods since 1968, we have the experience needed to address our clients’ needs.
SRM Discovery Custom Reporting from Decisiv is a technical services solution that helps you get access to the data and insights you need to make well-informed decisions about your operations. Custom Reporting is a fast, easy, and safe way to get the data you need to understand customer journeys, review the performance of operations, or look at data from multiple locations.
Elevate your asset maintenance and repair processes so they are operating with optimum efficiency.
Blaze is the only business management software for the commercial vehicle sales and service sector that offers full features and is completely browser-based.
The industry’s best technician video platform integrated into Decisiv notes. The platform is app based and available for ios and Android.
KEA Advisors’ Interventions are custom-built for your Service or Parts Department.
Mitchell 1’s TruckLabor Module enables fast and effective access to labor estimates from the Decisiv’s SRM Case service event management application. By activating a TruckLabor Module subscription, you gain immediate access to an active link to access the TruckLabor Module directly from the case, create an operation, and import all of the details into the Decisiv SRM Platform. This allows for more effective shop management and streamlined repairs.
CDK ServiceView is a video-first communication platform to improve customer experience and increase sales and service revenue by communicating transparently.
CDK Drive is a flexible, powerful Dealer Management System (DMS) that provides insights and tools to manage your business profitably.
CDK Sales Overdrive gives you a single tool that streamlines your sales processes.
Effectively manage your lease, rental and maintenance operations.
An omni-channel payments solution offering a range of alternative payment options for customers.
A 360 degree analysis and reporting of the connectivity services market which help our clients in making intelligent well informed decisions.
Excede is a complete solution that delivers advanced features to every department in your dealership–from Accounting, to Parts, Service, Vehicle Sales, Lease-Rental, and more.
Estimated Work Times provides real-world labor times for the most commonly performed operations, delivered using standardized web services.
Hino Edge synergizes the digital connection between the fleet customer, dealer network, Telematics Service Providers, and Hino Ultimate Support Center, to provide customers a competitive edge.
The TruckSeries suite of software for the medium and heavy-duty trucking segments helps service professionals estimate labor times, diagnose and repair all makes of Class 4 through 8 trucks.
Isuzu Connect is Isuzu’s commitment to the future of Service Relationship Management (SRM) designed to support your service operations by improving communication, efficiency and profitability.
Karmak Fusion is designed specifically for the heavy-duty industry to handle the varied demands of operating a full-service business.
The Leadership Game and The Maxwell DISC Profile Workshop will help you know yourself to grow yourself.
Link2Pump helps businesses to save human and financial resources in the fuel tracking and reporting process. By automating and managing fuel dispensing from bulk storage tanks, we turn a complex process into a simple experience.
Complete DMS for all departments: F&I and Sales, Accounting, Fixed Operations (Parts & Service).
MinePoint’s intuitive, easy to learn interface makes it simple to transform your data into decisions.
Bi-directional service estimate interface that allows Paccar Decisiv users to export Case to create a Repair Order in SDS.
PULSE is tactical, fast, and focused on showing outliers in your process that you can take action on.
Bi-directional service estimate SDS interface for Mack & Volvo Trucks.
Our Service Relationship Management solution supports the customer, dealer and OEM with consistent communication and commitment to the uptime processes and is implemented across the dealer network.
DP Solutions provides industry leading service dispatch and scheduling software.
TICO Edge is a cloud-based platform that allows TICO’s dealer network, end-user customers, fleets, and the TICO Uptime Center to collaborate and have real time visibility to individual repair events throughout the TICO network.
TruVideo is a video-first communication platform to improve customer experience and increase sales and service revenue by communicating transparently. TruVideo’s platform offers streamlined service inspections, sales walkarounds, estimates, internal chat, approvals, and payments. This revolutionary platform fixes the communication chain between the dealership and the customer by connecting through personalized videos, texts, and mobile-friendly features.
The Equipment Intelligence mixed fleet telematics portal allows a dealer to offer a branded solution to their customers.
VIBE combines industry leading solutions ServicePoint, MinePoint and SalesPoint with the best General Ledger system in the marketplace, giving you the right tools to run your dealership.